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Seller_4Z9KQu60iG12b

URGENT: Account Transfer Button Clicked by Mistake — Locked Out Completely

Hi Amazon team and fellow sellers,

I’m urgently seeking help.

I accidentally clicked “Transfer Account” in the Business Information section of Seller Central UK. I did not mean to change the legal entity, and I did not submit any new owner info.

Now my account is stuck in a compliance freeze, and I can't:

Access support

Update billing info

Use my dashboard normally

Every action redirects me to this broken error page:

👉 https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

I’ve tried:

Calling support

Emailing seller-verification@ and seller-performance@

Logging in from different countries

Clearing cache, switching browsers

Nothing works — and I’m fully locked out. This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.

If any moderators or sellers have resolved this before — your advice is deeply appreciated.

Thanks in advance

@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon

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user profile
Seller_4Z9KQu60iG12b

URGENT: Account Transfer Button Clicked by Mistake — Locked Out Completely

Hi Amazon team and fellow sellers,

I’m urgently seeking help.

I accidentally clicked “Transfer Account” in the Business Information section of Seller Central UK. I did not mean to change the legal entity, and I did not submit any new owner info.

Now my account is stuck in a compliance freeze, and I can't:

Access support

Update billing info

Use my dashboard normally

Every action redirects me to this broken error page:

👉 https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

I’ve tried:

Calling support

Emailing seller-verification@ and seller-performance@

Logging in from different countries

Clearing cache, switching browsers

Nothing works — and I’m fully locked out. This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.

If any moderators or sellers have resolved this before — your advice is deeply appreciated.

Thanks in advance

@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon

Tags:Verification
00
23 views
2 replies
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user profile
Seller_4Z9KQu60iG12b

URGENT: Account Transfer Button Clicked by Mistake — Locked Out Completely

Hi Amazon team and fellow sellers,

I’m urgently seeking help.

I accidentally clicked “Transfer Account” in the Business Information section of Seller Central UK. I did not mean to change the legal entity, and I did not submit any new owner info.

Now my account is stuck in a compliance freeze, and I can't:

Access support

Update billing info

Use my dashboard normally

Every action redirects me to this broken error page:

👉 https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

I’ve tried:

Calling support

Emailing seller-verification@ and seller-performance@

Logging in from different countries

Clearing cache, switching browsers

Nothing works — and I’m fully locked out. This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.

If any moderators or sellers have resolved this before — your advice is deeply appreciated.

Thanks in advance

@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon

23 views
2 replies
Tags:Verification
00
Reply
user profile
Seller_4Z9KQu60iG12b

URGENT: Account Transfer Button Clicked by Mistake — Locked Out Completely

Hi Amazon team and fellow sellers,

I’m urgently seeking help.

I accidentally clicked “Transfer Account” in the Business Information section of Seller Central UK. I did not mean to change the legal entity, and I did not submit any new owner info.

Now my account is stuck in a compliance freeze, and I can't:

Access support

Update billing info

Use my dashboard normally

Every action redirects me to this broken error page:

👉 https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

I’ve tried:

Calling support

Emailing seller-verification@ and seller-performance@

Logging in from different countries

Clearing cache, switching browsers

Nothing works — and I’m fully locked out. This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.

If any moderators or sellers have resolved this before — your advice is deeply appreciated.

Thanks in advance

@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon

Tags:Verification
00
23 views
2 replies
Reply
user profile

URGENT: Account Transfer Button Clicked by Mistake — Locked Out Completely

by Seller_4Z9KQu60iG12b

Hi Amazon team and fellow sellers,

I’m urgently seeking help.

I accidentally clicked “Transfer Account” in the Business Information section of Seller Central UK. I did not mean to change the legal entity, and I did not submit any new owner info.

Now my account is stuck in a compliance freeze, and I can't:

Access support

Update billing info

Use my dashboard normally

Every action redirects me to this broken error page:

👉 https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

I’ve tried:

Calling support

Emailing seller-verification@ and seller-performance@

Logging in from different countries

Clearing cache, switching browsers

Nothing works — and I’m fully locked out. This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.

If any moderators or sellers have resolved this before — your advice is deeply appreciated.

Thanks in advance

@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon

Tags:Verification
00
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2 replies
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Seller_QuM1AZgzfU9x4

There were i think two other posts from sellers who somehow managed to do the same thing. Can't remember if Amazon directly posted a solution, but hopefully you can find the posts in search.

Edit - found it and it seems one of the mods was looking into it.https://sellercentral-europe.amazon.com/seller-forums/discussions/t/2d28e895-3e0b-4b7a-a976-bccb42982963?postId=2d28e895-3e0b-4b7a-a976-bccb42982963

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Seller_QuM1AZgzfU9x4

There were i think two other posts from sellers who somehow managed to do the same thing. Can't remember if Amazon directly posted a solution, but hopefully you can find the posts in search.

Edit - found it and it seems one of the mods was looking into it.https://sellercentral-europe.amazon.com/seller-forums/discussions/t/2d28e895-3e0b-4b7a-a976-bccb42982963?postId=2d28e895-3e0b-4b7a-a976-bccb42982963

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