Access to Account Blocked
Today we updated deposit methods for several overseas marketplaces we sell in on FBA (though the marketplaces are not active in our account but amazon appears to be able to send from other EU countries).
Low and behold soon afterwards we were unable to login . It was impossible. This has been the case for 8 hours until a few moments ago. Had we done something wrong? could we sell again? was there something amiss? How were we to know?
I hope the mods read this. Not being able to access seller support when logged out and unable to access seller central is really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really shameful on the part of Amazon
Access to Account Blocked
Today we updated deposit methods for several overseas marketplaces we sell in on FBA (though the marketplaces are not active in our account but amazon appears to be able to send from other EU countries).
Low and behold soon afterwards we were unable to login . It was impossible. This has been the case for 8 hours until a few moments ago. Had we done something wrong? could we sell again? was there something amiss? How were we to know?
I hope the mods read this. Not being able to access seller support when logged out and unable to access seller central is really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really, really shameful on the part of Amazon
7 replies
Julia_Amzn
Hi @ Nodrog,
Thank you for flagging this issue, which has been addressed also in the thread linked by @ The_Little_Shop.
Jus to summarize the situation you were facing: you were not able to use below troubleshooting guide, because you did not have any access to the Seller Central:
Seller Central sign-in help
Welcome to the Seller Central Technical Support Page!
Is this correct?
Kind regards,
Julia.
Julia_Amzn
Thank you for this detailed explanation @ Nodrog, this will help a lot!
Cheers,
Julia.
