Reduced referral fee for low-price Clothing and Accessories
Starting May 15, 2024, we’ll reduce the referral fee for low-priced Clothing and Accessories.
We will reduce the fee from 15% to 8% for Clothing and Accessories that are priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, and below SEK 175 in Sweden.
In Poland, we will reduce the referral fee from 10% to 8% for Clothing and Accessories that are priced below PLN 65. This change will enable you to offer customers more of a selection, including low-price products.
The referral fees for other category types will remain unchanged.
To review the referral fee categories, go to Understanding fee categories.
43 replies
Julia_Amzn
Hello Sellers,
Thank you for your call outs!
Could you please share examples of ASINs that should be updated with the new fee amount?
I can also reach out to you individually in a private message if it´s more convenient.
Thank you,
Julia.
Seller_GmTPbk3yDYEry
The refferal fee is still unchanged also in my case. I have 3 ASINs in this category.I am been charged the normal 15.3% instead of 8.16%. Please message me too. Many Thanks @Julia_Amzn
Seller_d8YGbIjNqwFxn
Yes mine are still showing at 15.3% as well
My example ASIN B09XXRLQTL from yesterday still has the old commission rate showing.
When I despatch later I will look to see if the actual commission taken is correct
This is very disappointing it is not the first time that fees have not updated correctly on a change....
I can view the referral fees again, and they're still at 15.3%. Here is a sample ASIN:
B0CYZT5DJY
As before, it's all of our items, which 95%+ are t-shirts under £15.
Julia_Amzn
Hello Sellers,
Thank you for sharing updates! I am adding you to the list of impacted sellers, no need to share ASIN numbers.
All sellers, please comment this thread if the lower referral fee (8%) for Clothing and Accessories category does not reflect on your listings.
Thank you for your cooperation,
Julia.
Julia_Amzn
Quick update: I confirm that partner teams are working to fix the issue. I will inform you once it has been resolved.
Thanks,
Julia.
Julia_Amzn
Update:
Dear Selling Partners,
We noticed that your Clothing and Accessories products priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, below PLN 65 in Poland, and below SEK 175 in Sweden have been incorrectly charged a referral fee of 15% instead of the revised rate of 8% between May 15 to May 17. Overcharged fee reimbursement for the impacted sales will be processed before May 30th.
We are actively engaged in an internal investigation to address this matter immediately and expect the issue to be fixed before close of business day on May 17th.
Your patience during this process is highly valued and we thank you for your understanding.
If you have further questions regarding this matter, we kindly recommend you contact our Seller Support team.
A new case can be created by following this link: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html
Kind regards,
Julia.
Julia_Amzn
Hello Sellers,
Please refer to Update on reduced referral fee for low-price Clothing and Accessories
Thank you,
Julia.
Seller_GmTPbk3yDYEry
Hi Julia, I still hven't received any reimbursement regarding this. Is it going to be done without our input?
Reduced referral fee for low-price Clothing and Accessories
Starting May 15, 2024, we’ll reduce the referral fee for low-priced Clothing and Accessories.
We will reduce the fee from 15% to 8% for Clothing and Accessories that are priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, and below SEK 175 in Sweden.
In Poland, we will reduce the referral fee from 10% to 8% for Clothing and Accessories that are priced below PLN 65. This change will enable you to offer customers more of a selection, including low-price products.
The referral fees for other category types will remain unchanged.
To review the referral fee categories, go to Understanding fee categories.
Reduced referral fee for low-price Clothing and Accessories
Starting May 15, 2024, we’ll reduce the referral fee for low-priced Clothing and Accessories.
We will reduce the fee from 15% to 8% for Clothing and Accessories that are priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, and below SEK 175 in Sweden.
In Poland, we will reduce the referral fee from 10% to 8% for Clothing and Accessories that are priced below PLN 65. This change will enable you to offer customers more of a selection, including low-price products.
The referral fees for other category types will remain unchanged.
To review the referral fee categories, go to Understanding fee categories.
43 replies
43 replies
Julia_Amzn
Hello Sellers,
Thank you for your call outs!
Could you please share examples of ASINs that should be updated with the new fee amount?
I can also reach out to you individually in a private message if it´s more convenient.
Thank you,
Julia.
Seller_GmTPbk3yDYEry
The refferal fee is still unchanged also in my case. I have 3 ASINs in this category.I am been charged the normal 15.3% instead of 8.16%. Please message me too. Many Thanks @Julia_Amzn
Seller_d8YGbIjNqwFxn
Yes mine are still showing at 15.3% as well
My example ASIN B09XXRLQTL from yesterday still has the old commission rate showing.
When I despatch later I will look to see if the actual commission taken is correct
This is very disappointing it is not the first time that fees have not updated correctly on a change....
I can view the referral fees again, and they're still at 15.3%. Here is a sample ASIN:
B0CYZT5DJY
As before, it's all of our items, which 95%+ are t-shirts under £15.
Julia_Amzn
Hello Sellers,
Thank you for sharing updates! I am adding you to the list of impacted sellers, no need to share ASIN numbers.
All sellers, please comment this thread if the lower referral fee (8%) for Clothing and Accessories category does not reflect on your listings.
Thank you for your cooperation,
Julia.
Julia_Amzn
Quick update: I confirm that partner teams are working to fix the issue. I will inform you once it has been resolved.
Thanks,
Julia.
Julia_Amzn
Update:
Dear Selling Partners,
We noticed that your Clothing and Accessories products priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, below PLN 65 in Poland, and below SEK 175 in Sweden have been incorrectly charged a referral fee of 15% instead of the revised rate of 8% between May 15 to May 17. Overcharged fee reimbursement for the impacted sales will be processed before May 30th.
We are actively engaged in an internal investigation to address this matter immediately and expect the issue to be fixed before close of business day on May 17th.
Your patience during this process is highly valued and we thank you for your understanding.
If you have further questions regarding this matter, we kindly recommend you contact our Seller Support team.
A new case can be created by following this link: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html
Kind regards,
Julia.
Julia_Amzn
Hello Sellers,
Please refer to Update on reduced referral fee for low-price Clothing and Accessories
Thank you,
Julia.
Seller_GmTPbk3yDYEry
Hi Julia, I still hven't received any reimbursement regarding this. Is it going to be done without our input?
Julia_Amzn
Hello Sellers,
Thank you for your call outs!
Could you please share examples of ASINs that should be updated with the new fee amount?
I can also reach out to you individually in a private message if it´s more convenient.
Thank you,
Julia.
Julia_Amzn
Hello Sellers,
Thank you for your call outs!
Could you please share examples of ASINs that should be updated with the new fee amount?
I can also reach out to you individually in a private message if it´s more convenient.
Thank you,
Julia.
Seller_GmTPbk3yDYEry
The refferal fee is still unchanged also in my case. I have 3 ASINs in this category.I am been charged the normal 15.3% instead of 8.16%. Please message me too. Many Thanks @Julia_Amzn
Seller_GmTPbk3yDYEry
The refferal fee is still unchanged also in my case. I have 3 ASINs in this category.I am been charged the normal 15.3% instead of 8.16%. Please message me too. Many Thanks @Julia_Amzn
Seller_d8YGbIjNqwFxn
Yes mine are still showing at 15.3% as well
My example ASIN B09XXRLQTL from yesterday still has the old commission rate showing.
When I despatch later I will look to see if the actual commission taken is correct
This is very disappointing it is not the first time that fees have not updated correctly on a change....
I can view the referral fees again, and they're still at 15.3%. Here is a sample ASIN:
B0CYZT5DJY
As before, it's all of our items, which 95%+ are t-shirts under £15.
Seller_d8YGbIjNqwFxn
Yes mine are still showing at 15.3% as well
My example ASIN B09XXRLQTL from yesterday still has the old commission rate showing.
When I despatch later I will look to see if the actual commission taken is correct
This is very disappointing it is not the first time that fees have not updated correctly on a change....
I can view the referral fees again, and they're still at 15.3%. Here is a sample ASIN:
B0CYZT5DJY
As before, it's all of our items, which 95%+ are t-shirts under £15.
Julia_Amzn
Hello Sellers,
Thank you for sharing updates! I am adding you to the list of impacted sellers, no need to share ASIN numbers.
All sellers, please comment this thread if the lower referral fee (8%) for Clothing and Accessories category does not reflect on your listings.
Thank you for your cooperation,
Julia.
Julia_Amzn
Hello Sellers,
Thank you for sharing updates! I am adding you to the list of impacted sellers, no need to share ASIN numbers.
All sellers, please comment this thread if the lower referral fee (8%) for Clothing and Accessories category does not reflect on your listings.
Thank you for your cooperation,
Julia.
Julia_Amzn
Quick update: I confirm that partner teams are working to fix the issue. I will inform you once it has been resolved.
Thanks,
Julia.
Julia_Amzn
Quick update: I confirm that partner teams are working to fix the issue. I will inform you once it has been resolved.
Thanks,
Julia.
Julia_Amzn
Update:
Dear Selling Partners,
We noticed that your Clothing and Accessories products priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, below PLN 65 in Poland, and below SEK 175 in Sweden have been incorrectly charged a referral fee of 15% instead of the revised rate of 8% between May 15 to May 17. Overcharged fee reimbursement for the impacted sales will be processed before May 30th.
We are actively engaged in an internal investigation to address this matter immediately and expect the issue to be fixed before close of business day on May 17th.
Your patience during this process is highly valued and we thank you for your understanding.
If you have further questions regarding this matter, we kindly recommend you contact our Seller Support team.
A new case can be created by following this link: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html
Kind regards,
Julia.
Julia_Amzn
Update:
Dear Selling Partners,
We noticed that your Clothing and Accessories products priced below £15 in the UK, below €15 in Germany, France, Italy, Spain, the Netherlands and Belgium, below PLN 65 in Poland, and below SEK 175 in Sweden have been incorrectly charged a referral fee of 15% instead of the revised rate of 8% between May 15 to May 17. Overcharged fee reimbursement for the impacted sales will be processed before May 30th.
We are actively engaged in an internal investigation to address this matter immediately and expect the issue to be fixed before close of business day on May 17th.
Your patience during this process is highly valued and we thank you for your understanding.
If you have further questions regarding this matter, we kindly recommend you contact our Seller Support team.
A new case can be created by following this link: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html
Kind regards,
Julia.
Julia_Amzn
Hello Sellers,
Please refer to Update on reduced referral fee for low-price Clothing and Accessories
Thank you,
Julia.
Julia_Amzn
Hello Sellers,
Please refer to Update on reduced referral fee for low-price Clothing and Accessories
Thank you,
Julia.
Seller_iSaQ1YZLh9y3p
Does that include fabric hairband accessories?
Seller_GmTPbk3yDYEry
Hi Julia, I still hven't received any reimbursement regarding this. Is it going to be done without our input?
Seller_GmTPbk3yDYEry
Hi Julia, I still hven't received any reimbursement regarding this. Is it going to be done without our input?
