Seller_s8z54gUK4gSuw
Opened case, no reply 1 month later
discussion.hello
I opened a case with amazon support and its bee on the status "awaiting reply from aamazon" for 1 month now. Is this normal?
I asked for an update 2 weeks ago but still no reply. Are they going to look in to my case?
Tags:Account Health
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Seller_s8z54gUK4gSuw
Opened case, no reply 1 month later
discussion.hello
I opened a case with amazon support and its bee on the status "awaiting reply from aamazon" for 1 month now. Is this normal?
I asked for an update 2 weeks ago but still no reply. Are they going to look in to my case?
0 replies
Simon_Amazon
Hello @Seller_s8z54gUK4gSuw,
Here Simon from Amazon.
Would you mind sharing the Case ID?
I'll see if I can help.
Best,
Simon
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