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Seller_4OxZ9bWocfdE8

EU ACCOUNT DEACTIVATED

Hello everyone, my EU account that I did not use was deactivated (due to restrictions on payment processing) because I am from Belarus. As a result, accounts in other regions have been deactivated. I wanted to close the EU acc, but this is impossible without reactivation (requires documents proving that I am not from the Republic of Belarus, but I do not have them)

I would like to continue selling in North America

First, the email came from Amazon.UK, and then from the US, due to problems with the account on the EU, the account was deactivated

I called Amazon US and wrote to support, they say that by deleting/reactivating the EU account, there will be no problems with US.

We were advised to attach RB documents to the appeal against the EU in order to prove that we cannot re-activate it, there has been no response to this appeal from the EU for more than a week

Please help me solve this problem :(

I can't call Amazon Health support in the European region because I don't have a professional account

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1 reply
Tags:Account Health, Deactivated, Seller Support
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Seller_4OxZ9bWocfdE8

EU ACCOUNT DEACTIVATED

Hello everyone, my EU account that I did not use was deactivated (due to restrictions on payment processing) because I am from Belarus. As a result, accounts in other regions have been deactivated. I wanted to close the EU acc, but this is impossible without reactivation (requires documents proving that I am not from the Republic of Belarus, but I do not have them)

I would like to continue selling in North America

First, the email came from Amazon.UK, and then from the US, due to problems with the account on the EU, the account was deactivated

I called Amazon US and wrote to support, they say that by deleting/reactivating the EU account, there will be no problems with US.

We were advised to attach RB documents to the appeal against the EU in order to prove that we cannot re-activate it, there has been no response to this appeal from the EU for more than a week

Please help me solve this problem :(

I can't call Amazon Health support in the European region because I don't have a professional account

Tags:Account Health, Deactivated, Seller Support
00
21 views
1 reply
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user profile
Camille_Amazon

Hello GTcompany,

Based on my observations from your post, I want to provide you with a sense of direction moving forward.

We have contacted the appropriate team about the situation and they will come back to you as soon as possible.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

00
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Seller_4OxZ9bWocfdE8

EU ACCOUNT DEACTIVATED

Hello everyone, my EU account that I did not use was deactivated (due to restrictions on payment processing) because I am from Belarus. As a result, accounts in other regions have been deactivated. I wanted to close the EU acc, but this is impossible without reactivation (requires documents proving that I am not from the Republic of Belarus, but I do not have them)

I would like to continue selling in North America

First, the email came from Amazon.UK, and then from the US, due to problems with the account on the EU, the account was deactivated

I called Amazon US and wrote to support, they say that by deleting/reactivating the EU account, there will be no problems with US.

We were advised to attach RB documents to the appeal against the EU in order to prove that we cannot re-activate it, there has been no response to this appeal from the EU for more than a week

Please help me solve this problem :(

I can't call Amazon Health support in the European region because I don't have a professional account

21 views
1 reply
Tags:Account Health, Deactivated, Seller Support
00
Reply
user profile
Seller_4OxZ9bWocfdE8

EU ACCOUNT DEACTIVATED

Hello everyone, my EU account that I did not use was deactivated (due to restrictions on payment processing) because I am from Belarus. As a result, accounts in other regions have been deactivated. I wanted to close the EU acc, but this is impossible without reactivation (requires documents proving that I am not from the Republic of Belarus, but I do not have them)

I would like to continue selling in North America

First, the email came from Amazon.UK, and then from the US, due to problems with the account on the EU, the account was deactivated

I called Amazon US and wrote to support, they say that by deleting/reactivating the EU account, there will be no problems with US.

We were advised to attach RB documents to the appeal against the EU in order to prove that we cannot re-activate it, there has been no response to this appeal from the EU for more than a week

Please help me solve this problem :(

I can't call Amazon Health support in the European region because I don't have a professional account

Tags:Account Health, Deactivated, Seller Support
00
21 views
1 reply
Reply
user profile

EU ACCOUNT DEACTIVATED

by Seller_4OxZ9bWocfdE8

Hello everyone, my EU account that I did not use was deactivated (due to restrictions on payment processing) because I am from Belarus. As a result, accounts in other regions have been deactivated. I wanted to close the EU acc, but this is impossible without reactivation (requires documents proving that I am not from the Republic of Belarus, but I do not have them)

I would like to continue selling in North America

First, the email came from Amazon.UK, and then from the US, due to problems with the account on the EU, the account was deactivated

I called Amazon US and wrote to support, they say that by deleting/reactivating the EU account, there will be no problems with US.

We were advised to attach RB documents to the appeal against the EU in order to prove that we cannot re-activate it, there has been no response to this appeal from the EU for more than a week

Please help me solve this problem :(

I can't call Amazon Health support in the European region because I don't have a professional account

Tags:Account Health, Deactivated, Seller Support
00
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1 reply
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Camille_Amazon

Hello GTcompany,

Based on my observations from your post, I want to provide you with a sense of direction moving forward.

We have contacted the appropriate team about the situation and they will come back to you as soon as possible.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

00
Follow this discussion to be notified of new activity
user profile
Camille_Amazon

Hello GTcompany,

Based on my observations from your post, I want to provide you with a sense of direction moving forward.

We have contacted the appropriate team about the situation and they will come back to you as soon as possible.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

00
user profile
Camille_Amazon

Hello GTcompany,

Based on my observations from your post, I want to provide you with a sense of direction moving forward.

We have contacted the appropriate team about the situation and they will come back to you as soon as possible.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

00
Reply
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