Problem 5886 with a non-generic product
Hello,
Trying to add a product on my inventory I get the error 5886 ( You cannot change a product detail page, or add offers on another seller’s generic product, or copy the product detail page to another store. If you want to sell a generic product, you must create a new product. ), but it is NOT a generic product, it's from Airthings (ASIN: B0CPZ3M9VN), have you had that same problem before? How could I solve it? I guess I should create a new listing but I would like to ask for advice before.
Problem 5886 with a non-generic product
Hello,
Trying to add a product on my inventory I get the error 5886 ( You cannot change a product detail page, or add offers on another seller’s generic product, or copy the product detail page to another store. If you want to sell a generic product, you must create a new product. ), but it is NOT a generic product, it's from Airthings (ASIN: B0CPZ3M9VN), have you had that same problem before? How could I solve it? I guess I should create a new listing but I would like to ask for advice before.
0 replies
Seller_Qbd0RsfZFEZBY
The brand on that listing is "Generic".
The only way to have any slight guarantee of authority to adjust listing attributes is to be the brands authorized representitive. And even then listings with multiple sellers will have the attributes optimized by commitee.
Michelle_Amazon
Hello @Seller_sH2Z25VZdrqVM,
Michelle at Amazon here. Thank you for reporting this. I am investigating and will get back to you when I have more information.
Regards,
Michelle
