Same ASIN, Same Policy, but Amazon internal department are fighting!!!
It is too Ridicious: Same ASIN, Same Policy, but Amazon internal department are fighting!!!
Coulod you check the case ID: 15185637591
I have met at least 6times of the same problem.
Same ASIN, Same Policy, but Amazon internal department are fighting!!!
It is too Ridicious: Same ASIN, Same Policy, but Amazon internal department are fighting!!!
Coulod you check the case ID: 15185637591
I have met at least 6times of the same problem.
7 replies
Seller_rI7BZIczK8iAC
You are not talking to Amazon here, this is the SELLER forum. If you want some advice from other sellers, describe your issue.
Seller_LmVi4jw3KN7eX
After three times of BIN CHECKED by FC, they decide my items are NO DEFECTIVE and sellable even if the items did not stick QR Code lables.
But AMZ CN Employees guys always FABRICATE A counterfeit complain to attack my ASIN and my account health, Notification that: Did not stick QR Code( Transparent Code lables)
This is the story.
Seller_rI7BZIczK8iAC
QR codes have nothing to do with a counterfeit complaint. If you want a real advice copy and paste here the whole email from Amazon regarding your account deactivation, if THAT is your issue.
If you sent in BRANDED products without INVOICE (not receipt) and without "Letter of Authorization" from the brand owner, your products are considered as counterfeit, with or without QR code.
Normally there is no return of such a violation and the seller is banned for all his life.
Seller_LmVi4jw3KN7eX
您好！
我们收到了您提交的信息，但这些信息不足以重新启售您的商品。
为什么会发生这种情况？
我们之前曾要求您提供相关信息，但您尚未发来全部信息。我们要求提供此信息，以解决我们收到的有关您商品真伪性的投诉。出于隐私考虑，我们不能提供有关调查方法的详情。
现在情况如何？
您的商品将保持停售状态。如果我们再次收到关于您商品的投诉，可能会停用您的亚马逊卖家账户。
您可以在卖家平台的“付款”部分查看余额和结算信息。如果您对此有任何疑问，请发送电子邮件至 payments-funds@amazon.com。
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投诉类型：Transparency
ASIN：XXXXX
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滥用情况上报、买家信任和合作伙伴支持团队
Seller_LmVi4jw3KN7eX
Product Authenticity Complaints: If do not stick the QR Code lables ( Transparent Code lables), they can FABRICATE a Product Authenticity Complaints to suspend your ASIN and attack your account health.
Seller_rI7BZIczK8iAC
OK, I speak several languages but Chinese is not one of those! Why don't you change country on top right and ask in the Chinese forum?
Seller_LmVi4jw3KN7eX
Even if did not or forgot to stick the QR Code (Transparent Code lables), after FC passed three times BIN Checked, they decide " No defective", proofs are here:
Case ID:12073813331; Time: 07:42 PM 02/25/2023;
Case ID:11823156841;Time: 03:50 AM 01/24/2023;
Case ID:14482061531, Time: 16:17 2023/12/18
After offered above proofs, But AMZ internal department fabricate a Ntofication, items are "Product Authenticity Complaints" even if there is not anyone submit any complain. After offered the LOA, Invoice, they NEVER Review then Rejected immediately.
Amazon has the policy: If did not stick the QR Code lables, will decide the items are " Products Authenticity"???
So, who have the same case?
