Hello @Seller_8s1hiFx7iDc5d

Christine here

When shipping to Amazon Whole Foods locations as a business/supplier, orders are often processed as "Pickup Point Orders" which use Amazon's internal logistics network rather than traditional shipping methods. This is different from regular Amazon seller fulfillment.

Here's how you should proceed:

If this is your first time shipping to Whole Foods:

• Contact Amazon Seller Support to clarify the correct shipping process
• Ask them to provide you with the specific carrier information for Whole Foods deliveries
• They may need to link your account to their internal delivery network

Common carriers for Whole Foods equipment/supplies are typically:

• Amazon Freight
• Amazon's preferred regional carriers
• Sometimes specific contracted carriers

Important points:

• Don't ship this via standard carriers without confirmation
• You shouldn't need to arrange shipping directly with the buyer
• The shipping method should be pre-determined by Amazon's system

I'd recommend:

• Contact Seller Support immediately
• Have your order number ready
• Specifically mention this is a Whole Foods equipment/supply order
• Ask them to provide the correct shipping procedure

This is a specialized fulfillment process and it's normal to need clarification the first time you encounter it.

Hope you have a great day !

Christine.