买家以不可理喻的理由退货
买家在收到货后11天跟我说改变主意,不再需要,需要退货,而且还关闭了沟通渠道,我们应该怎么办
买家以不可理喻的理由退货
买家在收到货后11天跟我说改变主意,不再需要,需要退货,而且还关闭了沟通渠道,我们应该怎么办
0 replies
Seller_76AUwmqvSyRIM
11 days is well within the allowed period for which the customer is able to return their order. You must authorise the return.
I suggest you read all the policies so that you understand better.
And please post in English for us better assistance as online translation may not always be correct.