Won't accept my phone number
The number I used to use for my seller account is long gone, so I am changing it, but it will not accept my number because it's already in use for my personal amazon retail account. Anyway around this? I don't need two phones!
Won't accept my phone number
The number I used to use for my seller account is long gone, so I am changing it, but it will not accept my number because it's already in use for my personal amazon retail account. Anyway around this? I don't need two phones!
0 replies
Seller_mS10UjVYuuGor
Do you mean it is in use for a second selling account that is individual rather than professional selling account? If so you'll be breaking Amazon policy by having two accounts but I think you're saying it is related to a buying account.
If you do mean the number is associated with an Amazon buyer account, it is unlikely that is the issue. I have Seller Central, an Amazon business and Amazon personal accounts all on the same phone and get alerts from them all.
Angie_Amazon
Hello @Seller_irX3xVFr4rGDj,
Thank you for participating in our forums, I'm Angie from UK forum team.
In this case, I recommend you to contact with seller support for guidance. To contact them, go to Seller Central > Help > Help and resources, or click here.
Make sure to add any error message received while entering your phone number to the case and screenshots if possible.
Regards,
Angie 🦋
