While we verify your credit or debit card, you can start exploring the 'Seller Central' of European Union how can I solve this issue ?
"I am unable to access my Seller Central account. After logging in, I am stuck on a screen that says, 'While we verify your credit or debit card, you can start exploring the 'Seller Central' of European Union'. However, I have no buttons or menus to click. I cannot switch to the UK/EU marketplace, and I cannot access any account settings.
My account was created with UK details and should be verified for Europe. The problem is with activating the US marketplace. I believe the initial subscription fee for the US failed. I have since added sufficient funds to my card, but I am completely locked out and cannot update my payment information or contact support from inside my account.
Please help me. I need you to either manually re-attempt the charge for the US marketplace subscription or provide me with a way to access my account settings to resolve this payment issue. My account is completely unusable right now."
While we verify your credit or debit card, you can start exploring the 'Seller Central' of European Union how can I solve this issue ?
"I am unable to access my Seller Central account. After logging in, I am stuck on a screen that says, 'While we verify your credit or debit card, you can start exploring the 'Seller Central' of European Union'. However, I have no buttons or menus to click. I cannot switch to the UK/EU marketplace, and I cannot access any account settings.
My account was created with UK details and should be verified for Europe. The problem is with activating the US marketplace. I believe the initial subscription fee for the US failed. I have since added sufficient funds to my card, but I am completely locked out and cannot update my payment information or contact support from inside my account.
Please help me. I need you to either manually re-attempt the charge for the US marketplace subscription or provide me with a way to access my account settings to resolve this payment issue. My account is completely unusable right now."
0 replies
Danny_Amazon
Hello @Seller_DLxXegXSse8N9- and thank you for ensuring this was surfaced here on the seller forums.
I am glad to see you are already connected with @CR_Amazon through your original thread on this same issue. Please know our Community Guidelines do not allow for duplicate posts, so I will need to close this thread, but please do keep the conversation going on your original thread if any additional support is needed.
Thanks,
Danny
