8572 Error
Hello, we keep getting error code 8572 and we am so confused,in fact we are the owner of both the Brand and the GS1 cert and we have gave seller support all the information they needed about my UPC code including the GS1 CERTIFICATE, but up to now it is have over a month but the error was not be resolved.
8572 Error
Hello, we keep getting error code 8572 and we am so confused,in fact we are the owner of both the Brand and the GS1 cert and we have gave seller support all the information they needed about my UPC code including the GS1 CERTIFICATE, but up to now it is have over a month but the error was not be resolved.
0 replies
Manny_Amazon
Hello @Seller_lgHprly9mweki,
I'm sorry you're receiving this error. You'll find more details about this error in the Error 8572 help page. This occurs when the provided product ID (ASIN, UPC, EAN, ISBN, or JAN) does not match with the brand or product. The barcode you are using doesn’t belong to the brand, so you'll want to ensure that the product ID used for the given product matches the barcode from the brand.
Since you mentioned you've already contacted Selling Partner Support regarding this issue, feel free to provide your case ID, and I'll review the details.
Have a great day!
- Manny
