Handling time is set at the SKU but orders are not honoring my handling time

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Seller_dVMKJ8a3J9Tx5

Handling time is set at the SKU but orders are not honoring my handling time

I have several SKU"s that are set for 3 day handling time yet my orders are coming in to ship the next day. I am handmade and this is not always possible. Example ASIN B01GWJ9V9I set for 3 days and this morning I get a order and it has to be shipped by tomorrow. Sellers support is not helping either.

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Nano_Amazon

Hello @Seller_dVMKJ8a3J9Tx5

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with the handling time? Also, could you please share the case number you opened with Seller Support regarding this issue so I can review it?

Nano

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