Has anyone taken Amazon to Small Claim Court?
Hi
Our account has been de-activated since September 2022. The business information is unable to be updated as the 'edit' tab has been barred from use.
The reason for deactivation is the primary information was that of a previous employee who handled the Amazon account. Amazon requested the company information and because it did not match the primary contact details of the individual handling the account they deactivated the account.
We could have rectified this by updating the primary information however this is not possible as the edit button is not available.
We've provided personal documents of the business, limited certs, vat certs and personal ID of the company director and have been hitting a brick wall since 2022, the account is under the business details.
We also have £504 that we cannot disburse.
We've contacted the MD, Jeff etc to no avail. This is now the last straw, taking them to court. If anyone could help us on this it would be appreciated as this was a channel we were making sales on daily.
Thank you
Shop Save UK
Has anyone taken Amazon to Small Claim Court?
Hi
Our account has been de-activated since September 2022. The business information is unable to be updated as the 'edit' tab has been barred from use.
The reason for deactivation is the primary information was that of a previous employee who handled the Amazon account. Amazon requested the company information and because it did not match the primary contact details of the individual handling the account they deactivated the account.
We could have rectified this by updating the primary information however this is not possible as the edit button is not available.
We've provided personal documents of the business, limited certs, vat certs and personal ID of the company director and have been hitting a brick wall since 2022, the account is under the business details.
We also have £504 that we cannot disburse.
We've contacted the MD, Jeff etc to no avail. This is now the last straw, taking them to court. If anyone could help us on this it would be appreciated as this was a channel we were making sales on daily.
Thank you
Shop Save UK
0 replies
Seller_76AUwmqvSyRIM
"Has anyone taken Amazon to Small Claim Court?"
Yes, many times but not for your reason. Just for missing inventory in shipments, VAT issues etc. I even charge them for my time and only when all avenues have been exhausted.
I don't believe that your issue is a small claims court issue with the exception of the £504.
Have you tried mediation? If not, search for it in Help. Not sure if it applies to you but do have a read. You are supposed to pay half the cost but most likely, things will be resolved before you get to the stage of having to commit funds.
Seller_d8YGbIjNqwFxn
I would agree with the other poster on this. Try Mediation first before you take any legal action.
The fees are fairly low and many sellers report their issues are resolved quickly before you have to pay the fee.
It maybe worth a try and if it doesn't work look at going to the small claim court. However all this may get you is your money back and may not resolve the account issue you are facing.
You may want to talk to a specialist solicitor or company before taking any legal action as I am not entirely sure the small claim court is the right route here.
