NEED HELP WITH ACCOUNT REACTIVATION
My seller account has been deactivated for not completing the verification process. Can anyone help?
This is the email I received from Amazon
Please do not reply to this email as we do not review emails sent to this email account.
Hello,
This email is to remind you that you must schedule a video call.
As an enhanced security measure, you must complete an additional identity verification check before you are eligible to sell on Amazon.com. To complete the process, please follow the instructions below to schedule your video call with us.
During the review, we will ask you to show your original ID and bank statement that you submitted during registration. We do not accept any new documents. Video calls take approximately 20 minutes. If you do not schedule a video call within the next 7 days, or provide us with the original during the review period, you will not be eligible to sell on Amazon.com.
Please schedule a video call to complete the verification process:
1. Click on the following link:
link
2. Select up to three desired time slots on three different dates and click "Submit" to complete the appointment.
We will send you a confirmation email within 2 business days with additional details of the video call. If the time slot you selected is not available, we will confirm the next closest time slot for you. Please do not resubmit the required time slot multiple times as this may invalidate your appointment.
We are here to help
If you have any questions, please contact the Selling Partner Support Team:
https://sellercentral.amazon.com/cu/contact-us
Sincerely,
Seller Performance Team
Amazon.com
NEED HELP WITH ACCOUNT REACTIVATION
My seller account has been deactivated for not completing the verification process. Can anyone help?
This is the email I received from Amazon
Please do not reply to this email as we do not review emails sent to this email account.
Hello,
This email is to remind you that you must schedule a video call.
As an enhanced security measure, you must complete an additional identity verification check before you are eligible to sell on Amazon.com. To complete the process, please follow the instructions below to schedule your video call with us.
During the review, we will ask you to show your original ID and bank statement that you submitted during registration. We do not accept any new documents. Video calls take approximately 20 minutes. If you do not schedule a video call within the next 7 days, or provide us with the original during the review period, you will not be eligible to sell on Amazon.com.
Please schedule a video call to complete the verification process:
1. Click on the following link:
link
2. Select up to three desired time slots on three different dates and click "Submit" to complete the appointment.
We will send you a confirmation email within 2 business days with additional details of the video call. If the time slot you selected is not available, we will confirm the next closest time slot for you. Please do not resubmit the required time slot multiple times as this may invalidate your appointment.
We are here to help
If you have any questions, please contact the Selling Partner Support Team:
https://sellercentral.amazon.com/cu/contact-us
Sincerely,
Seller Performance Team
Amazon.com
0 replies
Seller_ZVAz3d5lZuGid
That is saying .com, so where are you trying to get activated. - .uk, or .com ?
Julia_Amzn
Hi @Seller_wyhCLouaqJMl5,
Thanks for reaching out!
@Seller_ZVAz3d5lZuGid made a great point. Are you trying to reactivate your UK or US store?
Second question would be if the link sent in this communication is active.
Waiting for your response!
Best,
Julia.
Seller_paXHZpI56jJPT
leave now. do not waste time or money is amazon UK. there is zero customer service and you'll be deactivated whenever they want. They are criminals and dont give a {inappropriate content removed}