Awaiting Vine claiming...
Hi,
We submitted 30 items for Vine. It's been 7 days & 1 claimed (stuck in pending orders for 5 days). What is the reason why the units have not been claimed and why the single one that was is in pending for a $0 order for 5 days?! (and ongoing)
Awaiting Vine claiming...
Hi,
We submitted 30 items for Vine. It's been 7 days & 1 claimed (stuck in pending orders for 5 days). What is the reason why the units have not been claimed and why the single one that was is in pending for a $0 order for 5 days?! (and ongoing)
19 replies
SEAmod
@Seller_aUhkS3hxbITFx
It can take some time for the units to be requested by the Vine reviewers. I am not sure about the one that is in pending. Seems odd. If you will add the Order number, I can take a look.
SEAmod
Hello @Seller_aUhkS3hxbITFx
I received a response from the Vine team. Unfortunately, there’s nothing that can be done to get the units to be claimed faster. Products get claimed based off of customer demand, so it fluctuates depending on the product.
SEAmod
@Seller_aUhkS3hxbITFx
RE: Final Response on Vine Product Claiming
We have thoroughly investigated your request to expedite product claiming in the Vine program. Unfortunately, we cannot accommodate this request. The business team has confirmed they have no mechanism to accelerate the claiming process. We have also verified that there are no technical issues preventing your products from being claimed.
