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3P Chinese Amazon Sellers suddenly bombarding with product specification questions.

3P Chinese Amazon Sellers suddenly bombarding with product specification specific questions on our top selling items?

Are other companies experiencing this? Buyers from China are suddenly bombarding us with product specific questions down to asking us to measure to the millimeter, and if it will work with 'such and such' scenario, and asking if we also abide by the no questions asked 30 day returns policy from Amazon . Hope we are the only one, but I'm thinking this is a target attack on 3P US Sellers, as this is the only marketplace we keep having this happen, and many messages arrive in Mandarin language.

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Tags:Account Health, Product authenticity, Seller Support
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Seller_M4QQUUTUfCTAQ

3P Chinese Amazon Sellers suddenly bombarding with product specification questions.

3P Chinese Amazon Sellers suddenly bombarding with product specification specific questions on our top selling items?

Are other companies experiencing this? Buyers from China are suddenly bombarding us with product specific questions down to asking us to measure to the millimeter, and if it will work with 'such and such' scenario, and asking if we also abide by the no questions asked 30 day returns policy from Amazon . Hope we are the only one, but I'm thinking this is a target attack on 3P US Sellers, as this is the only marketplace we keep having this happen, and many messages arrive in Mandarin language.

Tags:Account Health, Product authenticity, Seller Support
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Nano_Amazon

Hello @Seller_M4QQUUTUfCTAQ

Thanks for reaching out to Amazon Forums and providing visibility for this issue. Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law. Our team thoroughly investigates all reports.

Please visit “Report a violation" help page for further information.

Remember to include all the relevant information and selecting the correct category of the violation, so that the report is delivered to the corresponding team.

Nano

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Seller_M4QQUUTUfCTAQ

3P Chinese Amazon Sellers suddenly bombarding with product specification questions.

3P Chinese Amazon Sellers suddenly bombarding with product specification specific questions on our top selling items?

Are other companies experiencing this? Buyers from China are suddenly bombarding us with product specific questions down to asking us to measure to the millimeter, and if it will work with 'such and such' scenario, and asking if we also abide by the no questions asked 30 day returns policy from Amazon . Hope we are the only one, but I'm thinking this is a target attack on 3P US Sellers, as this is the only marketplace we keep having this happen, and many messages arrive in Mandarin language.

20 views
1 reply
Tags:Account Health, Product authenticity, Seller Support
00
Reply
user profile
Seller_M4QQUUTUfCTAQ

3P Chinese Amazon Sellers suddenly bombarding with product specification questions.

3P Chinese Amazon Sellers suddenly bombarding with product specification specific questions on our top selling items?

Are other companies experiencing this? Buyers from China are suddenly bombarding us with product specific questions down to asking us to measure to the millimeter, and if it will work with 'such and such' scenario, and asking if we also abide by the no questions asked 30 day returns policy from Amazon . Hope we are the only one, but I'm thinking this is a target attack on 3P US Sellers, as this is the only marketplace we keep having this happen, and many messages arrive in Mandarin language.

Tags:Account Health, Product authenticity, Seller Support
00
20 views
1 reply
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3P Chinese Amazon Sellers suddenly bombarding with product specification questions.

by Seller_M4QQUUTUfCTAQ

3P Chinese Amazon Sellers suddenly bombarding with product specification specific questions on our top selling items?

Are other companies experiencing this? Buyers from China are suddenly bombarding us with product specific questions down to asking us to measure to the millimeter, and if it will work with 'such and such' scenario, and asking if we also abide by the no questions asked 30 day returns policy from Amazon . Hope we are the only one, but I'm thinking this is a target attack on 3P US Sellers, as this is the only marketplace we keep having this happen, and many messages arrive in Mandarin language.

Tags:Account Health, Product authenticity, Seller Support
00
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Nano_Amazon

Hello @Seller_M4QQUUTUfCTAQ

Thanks for reaching out to Amazon Forums and providing visibility for this issue. Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law. Our team thoroughly investigates all reports.

Please visit “Report a violation" help page for further information.

Remember to include all the relevant information and selecting the correct category of the violation, so that the report is delivered to the corresponding team.

Nano

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user profile
Nano_Amazon

Hello @Seller_M4QQUUTUfCTAQ

Thanks for reaching out to Amazon Forums and providing visibility for this issue. Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law. Our team thoroughly investigates all reports.

Please visit “Report a violation" help page for further information.

Remember to include all the relevant information and selecting the correct category of the violation, so that the report is delivered to the corresponding team.

Nano

00
user profile
Nano_Amazon

Hello @Seller_M4QQUUTUfCTAQ

Thanks for reaching out to Amazon Forums and providing visibility for this issue. Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law. Our team thoroughly investigates all reports.

Please visit “Report a violation" help page for further information.

Remember to include all the relevant information and selecting the correct category of the violation, so that the report is delivered to the corresponding team.

Nano

00
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