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Seller_EpVtcUGFDXUP5

Amazon automatically refunds orders even though all the return setting are set in a way that we have to issue the refund

We're constantly receiving order returns that have all charges refunded to the customer prior to us receiving the return back. Not all of the returns are like this but most of them are. The problem we're having with this, is Safe-T claims denies our claims for the reimbursement of original outbound shipping charges. This includes express shipping fees as well. We have automatic returns turned off.

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Tags:Return shipment, SAFE-T
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Seller_EpVtcUGFDXUP5

Amazon automatically refunds orders even though all the return setting are set in a way that we have to issue the refund

We're constantly receiving order returns that have all charges refunded to the customer prior to us receiving the return back. Not all of the returns are like this but most of them are. The problem we're having with this, is Safe-T claims denies our claims for the reimbursement of original outbound shipping charges. This includes express shipping fees as well. We have automatic returns turned off.

Tags:Return shipment, SAFE-T
00
32 views
3 replies
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Seller_OvL8C4BJWiuS9

Sounds like RFS (refund at first scan)-you have no control over it.

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Seller_EpVtcUGFDXUP5

Amazon automatically refunds orders even though all the return setting are set in a way that we have to issue the refund

We're constantly receiving order returns that have all charges refunded to the customer prior to us receiving the return back. Not all of the returns are like this but most of them are. The problem we're having with this, is Safe-T claims denies our claims for the reimbursement of original outbound shipping charges. This includes express shipping fees as well. We have automatic returns turned off.

32 views
3 replies
Tags:Return shipment, SAFE-T
00
Reply
user profile
Seller_EpVtcUGFDXUP5

Amazon automatically refunds orders even though all the return setting are set in a way that we have to issue the refund

We're constantly receiving order returns that have all charges refunded to the customer prior to us receiving the return back. Not all of the returns are like this but most of them are. The problem we're having with this, is Safe-T claims denies our claims for the reimbursement of original outbound shipping charges. This includes express shipping fees as well. We have automatic returns turned off.

Tags:Return shipment, SAFE-T
00
32 views
3 replies
Reply
user profile

Amazon automatically refunds orders even though all the return setting are set in a way that we have to issue the refund

by Seller_EpVtcUGFDXUP5

We're constantly receiving order returns that have all charges refunded to the customer prior to us receiving the return back. Not all of the returns are like this but most of them are. The problem we're having with this, is Safe-T claims denies our claims for the reimbursement of original outbound shipping charges. This includes express shipping fees as well. We have automatic returns turned off.

Tags:Return shipment, SAFE-T
00
32 views
3 replies
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Seller_OvL8C4BJWiuS9

Sounds like RFS (refund at first scan)-you have no control over it.

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Seller_OvL8C4BJWiuS9

Sounds like RFS (refund at first scan)-you have no control over it.

10
user profile
Seller_OvL8C4BJWiuS9

Sounds like RFS (refund at first scan)-you have no control over it.

10
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