Return Recieved 204 Days Late - Empty Box

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Seller_zGoDlPZLneGhF

Return Recieved 204 Days Late - Empty Box

We had a first today!

- A buyer opened a return on 4/18/2024 - auto-authorized - prepaid label issued

- Return closed after 60 days of it sitting with no scan from the carrier

- Return received today 11/8/2024 (over 200 days after authorization) - Buyer returned an empty product box - 100% Restocking fee - I don't believe this buyer can leave negative feedback (past 90 days since delivery date) or open an A to Z claim.

I've reported this buyer for abuse - a quick search of their business name brings up negative reviews stating they are a fake drop shipping company who scams both their buyers and the people they purchase the items from. It would be nice if a mod could look into this further,

Order ID: 112-1971026-4405859

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2 replies
Tags:A to Z Claims, Customer, Negative reviews, Refunds, Return shipment
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SEAmod

Hi @Seller_zGoDlPZLneGhF

From what I get from your post, you are okay right now. Sounds like you were able to take that 100% Restocking fee. Thanks for reporting the buyer for the abuse. If you experience negative feedback or an A-to-z claim, please post back here and I will do what I can to help you appeal.

Susan

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