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Seller_No516SrfKk7pE

Buyer paid for standard postage but the cheapest option provided was for first class post

Hi

I received a business order for a bookC for which the buyer paid standard postage.

Amazon did not offer the usual standard Royal Mail label (£1.80), the cheapest option offered was for first class post (£3.30). I had no choice but to accept this if I wanted to get the item dispatched.

Can anyone shed any light on this? Any comments much appreciated.

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11 replies
Tags:Shipping costs
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user profile
Seller_No516SrfKk7pE

Buyer paid for standard postage but the cheapest option provided was for first class post

Hi

I received a business order for a bookC for which the buyer paid standard postage.

Amazon did not offer the usual standard Royal Mail label (£1.80), the cheapest option offered was for first class post (£3.30). I had no choice but to accept this if I wanted to get the item dispatched.

Can anyone shed any light on this? Any comments much appreciated.

Tags:Shipping costs
00
294 views
11 replies
Reply
11 replies
user profile
Seller_ZQyopdiwkUHOZ

I would guess that Amazon think 2nd class post wouldn't arrive in time to meet the promised delivery date, so they're not offering it to you. No way to know for sure if that's what's happened, unfortunately.

10
user profile
Seller_HMxMRdomHkjHi

I have had this happen a lot recently, however all the orders that had only a first class option were orders that were local to me. It is really annoying when selling a book or knitting pattern that the first class postage takes any profit there would have been. If you don't buy the postage through Amazon it affects VTR

10
user profile
Seller_RIlZwtyn4JP2B

Hi, I believe amazons algorithms identify areas where Royal Mail deliveries are showing as slower than normal and therefore for that area won't offer a 2nd class option as it would potentially affect the delivery date - so to avoid any dramas they only offer 1st Class or Evri next day. At least this is my experience - not much you can do sadly.

00
user profile
Seller_540qgZMXuuXdD

I've had the same thing. It's really annoying that rather than extending a delivery date, Amazon forces more expensive shipping. My items are cheap, too.

I had a business customer who wasn't marked as being open on Saturday, so I had to post as first class.

00
user profile
Seller_0NQ6YvMebySwY

same problem here they force me to buy the expensive 4.19 1st class postage for 5.99

00
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user profile
Seller_No516SrfKk7pE

Buyer paid for standard postage but the cheapest option provided was for first class post

Hi

I received a business order for a bookC for which the buyer paid standard postage.

Amazon did not offer the usual standard Royal Mail label (£1.80), the cheapest option offered was for first class post (£3.30). I had no choice but to accept this if I wanted to get the item dispatched.

Can anyone shed any light on this? Any comments much appreciated.

294 views
11 replies
Tags:Shipping costs
00
Reply
user profile
Seller_No516SrfKk7pE

Buyer paid for standard postage but the cheapest option provided was for first class post

Hi

I received a business order for a bookC for which the buyer paid standard postage.

Amazon did not offer the usual standard Royal Mail label (£1.80), the cheapest option offered was for first class post (£3.30). I had no choice but to accept this if I wanted to get the item dispatched.

Can anyone shed any light on this? Any comments much appreciated.

Tags:Shipping costs
00
294 views
11 replies
Reply
user profile

Buyer paid for standard postage but the cheapest option provided was for first class post

by Seller_No516SrfKk7pE

Hi

I received a business order for a bookC for which the buyer paid standard postage.

Amazon did not offer the usual standard Royal Mail label (£1.80), the cheapest option offered was for first class post (£3.30). I had no choice but to accept this if I wanted to get the item dispatched.

Can anyone shed any light on this? Any comments much appreciated.

Tags:Shipping costs
00
294 views
11 replies
Reply
11 replies
11 replies
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user profile
Seller_ZQyopdiwkUHOZ

I would guess that Amazon think 2nd class post wouldn't arrive in time to meet the promised delivery date, so they're not offering it to you. No way to know for sure if that's what's happened, unfortunately.

10
user profile
Seller_HMxMRdomHkjHi

I have had this happen a lot recently, however all the orders that had only a first class option were orders that were local to me. It is really annoying when selling a book or knitting pattern that the first class postage takes any profit there would have been. If you don't buy the postage through Amazon it affects VTR

10
user profile
Seller_RIlZwtyn4JP2B

Hi, I believe amazons algorithms identify areas where Royal Mail deliveries are showing as slower than normal and therefore for that area won't offer a 2nd class option as it would potentially affect the delivery date - so to avoid any dramas they only offer 1st Class or Evri next day. At least this is my experience - not much you can do sadly.

00
user profile
Seller_540qgZMXuuXdD

I've had the same thing. It's really annoying that rather than extending a delivery date, Amazon forces more expensive shipping. My items are cheap, too.

I had a business customer who wasn't marked as being open on Saturday, so I had to post as first class.

00
user profile
Seller_0NQ6YvMebySwY

same problem here they force me to buy the expensive 4.19 1st class postage for 5.99

00
Follow this discussion to be notified of new activity
user profile
Seller_ZQyopdiwkUHOZ

I would guess that Amazon think 2nd class post wouldn't arrive in time to meet the promised delivery date, so they're not offering it to you. No way to know for sure if that's what's happened, unfortunately.

10
user profile
Seller_ZQyopdiwkUHOZ

I would guess that Amazon think 2nd class post wouldn't arrive in time to meet the promised delivery date, so they're not offering it to you. No way to know for sure if that's what's happened, unfortunately.

10
Reply
user profile
Seller_HMxMRdomHkjHi

I have had this happen a lot recently, however all the orders that had only a first class option were orders that were local to me. It is really annoying when selling a book or knitting pattern that the first class postage takes any profit there would have been. If you don't buy the postage through Amazon it affects VTR

10
user profile
Seller_HMxMRdomHkjHi

I have had this happen a lot recently, however all the orders that had only a first class option were orders that were local to me. It is really annoying when selling a book or knitting pattern that the first class postage takes any profit there would have been. If you don't buy the postage through Amazon it affects VTR

10
Reply
user profile
Seller_RIlZwtyn4JP2B

Hi, I believe amazons algorithms identify areas where Royal Mail deliveries are showing as slower than normal and therefore for that area won't offer a 2nd class option as it would potentially affect the delivery date - so to avoid any dramas they only offer 1st Class or Evri next day. At least this is my experience - not much you can do sadly.

00
user profile
Seller_RIlZwtyn4JP2B

Hi, I believe amazons algorithms identify areas where Royal Mail deliveries are showing as slower than normal and therefore for that area won't offer a 2nd class option as it would potentially affect the delivery date - so to avoid any dramas they only offer 1st Class or Evri next day. At least this is my experience - not much you can do sadly.

00
Reply
user profile
Seller_540qgZMXuuXdD

I've had the same thing. It's really annoying that rather than extending a delivery date, Amazon forces more expensive shipping. My items are cheap, too.

I had a business customer who wasn't marked as being open on Saturday, so I had to post as first class.

00
user profile
Seller_540qgZMXuuXdD

I've had the same thing. It's really annoying that rather than extending a delivery date, Amazon forces more expensive shipping. My items are cheap, too.

I had a business customer who wasn't marked as being open on Saturday, so I had to post as first class.

00
Reply
user profile
Seller_0NQ6YvMebySwY

same problem here they force me to buy the expensive 4.19 1st class postage for 5.99

00
user profile
Seller_0NQ6YvMebySwY

same problem here they force me to buy the expensive 4.19 1st class postage for 5.99

00
Reply
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