Chinese Changing Brand
A chinese seller changed the brand name on a popular seller we have. Can't change it back because Amazon's only solution is a URL. That's impossible since they don't have a website.
What I can't comprehend is why Amazon can't see the brand name change on a change log and realize it. Or I don't know, see the other dozens of listings we have up from that GTIN exempted brand we listed years ago.
I don't understand how they allowed a Chinese seller to do this in first place. They play be different rules.
Trying to run a Black Friday/Cyber Monday sale and can't even access it to do that because it needs approval! Unreal
Chinese Changing Brand
A chinese seller changed the brand name on a popular seller we have. Can't change it back because Amazon's only solution is a URL. That's impossible since they don't have a website.
What I can't comprehend is why Amazon can't see the brand name change on a change log and realize it. Or I don't know, see the other dozens of listings we have up from that GTIN exempted brand we listed years ago.
I don't understand how they allowed a Chinese seller to do this in first place. They play be different rules.
Trying to run a Black Friday/Cyber Monday sale and can't even access it to do that because it needs approval! Unreal
1 reply
Glenn_Amazon
Hi there @Seller_CA70ZtA5VBcto,
I apologize for any delay, it can take some time for us to be able to review. I'm sorry you are having difficulties with appealing this ASIN that has had its brand changed. If you provide your most recent Seller Support case on this issue I can review and see what escalation options exist? Thank you for your understanding.
-Glenn
