user profile I've been trying to get my account reactivated for months. Here is what Amazon said
Hello ______,
You have been found to be related to an account beginning with Raduenz Studios.
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.
How do I send the required information?
Please click on the View Appeal button on the Account Health page (https://sellercentral.amazon.com/performance/dashboard?ref=) and submit additional information as requested.
What happens if I do not send the requested information?
If we do not receive the requested information within 90 days of the original notification, your account will remain deactivated. Do not attempt to create a new seller account. Creating a new account will delay the reactivation process and may lead to permanent closure of your account.
We're here to help.
If you have questions about our Multiple Account Policy or information requested above, please read our “Selling Policies and Seller Code of Conduct" (https://sellercentral.amazon.com).
If you need additional information on requirements for appealing, watch the following videos available on Seller University:
-- Understanding Multiple Account Policy (https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&modul0)
-- Addressing Multiple Account Policy Violations (https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&module)
You can view your account performance (https://sellercentral.amazon.com/performa) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Thank you,
Amazon.com
user profile I've been trying to get my account reactivated for months. Here is what Amazon said
Hello ______,
You have been found to be related to an account beginning with Raduenz Studios.
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.
How do I send the required information?
Please click on the View Appeal button on the Account Health page (https://sellercentral.amazon.com/performance/dashboard?ref=) and submit additional information as requested.
What happens if I do not send the requested information?
If we do not receive the requested information within 90 days of the original notification, your account will remain deactivated. Do not attempt to create a new seller account. Creating a new account will delay the reactivation process and may lead to permanent closure of your account.
We're here to help.
If you have questions about our Multiple Account Policy or information requested above, please read our “Selling Policies and Seller Code of Conduct" (https://sellercentral.amazon.com).
If you need additional information on requirements for appealing, watch the following videos available on Seller University:
-- Understanding Multiple Account Policy (https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&modul0)
-- Addressing Multiple Account Policy Violations (https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&module)
You can view your account performance (https://sellercentral.amazon.com/performa) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Thank you,
Amazon.com
0 replies
Emet_Amazon
Hello @Seller_wHVbp1jErc0Um
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.