Hola @Ka_Amazon

No, no tengo problemas con Alemania ya que no vendo en ese marketplace, pero sí indirectamente ya que me desactivan ellos el cálculo de IVA pese a no vender en esa plaza. En su día si vendí, hasta tenía número de IVA Alemán, a día de hoy, ya ni eso.

Recibo email de ellos cada semana con los siguientes textos:

"Hello,

Your account has been suspended from selling on Amazon.de marketplace, using FBA services in Germany (including Pan-EU and CEE FBA programs) and from shipping orders to German based customers.

Why did this happen?

We have taken this measure because your German VAT identification number was not uploaded or verified by the deadline or you failed to provide evidence that you opted into

Union One-Stop Shop (OSS) together with the VRN used for reporting OSS. Under German VAT legislation, online marketplaces must collect a German VAT identification number from

selling partners who are required to be tax registered in Germany.

A VAT number is valid when business name and Tax address are accurate and matching between the information entered in Seller Central and data stored in German Federal Tax

Authority’s database. For more information and recommended actions, please review the help page (https://sellercentral-europe.amazon.com/help/hub/reference/7GB7EHQJL2WRMLW

).

If you do not store inventory in Germany you can alternatively meet your German tax obligations by opting into OSS. You will need to provide evidence that you report your EU

Business-to-Consumer cross border sales to Germany through One-Stop Shop and mark the VAT identification number in Seller Central used for OSS. An overview of all EU27 Member

state OSS portals and contact details for each country can be found here.

How do I reactivate my account?

If you are required to be tax registered in Germany, upload your German VAT identification number here.

If there is mismatch in business name or address of your VAT number, please either contact German tax authority to provide the updated information or update your account

information in Seller Central.

If you do not store inventory in Germany you can report your EU Business-to-Consumer cross border sales to Germany through OSS and mark the VAT identification number in Seller

Central used for OSS here:

https://sellercentral-europe.amazon.com/tax/consolidatedRegistrations?ref_=macs_xxtaxpoe_cont_acinfohm

If you want to ship any open orders or remove any FBA inventory from our fulfilment centers in Germany, please create a removal order using a removal order file

(https://sellercentral-europe.amazon.com/gp/help/G200721270).

Learn more about the VAT obligations in Germany and Union One-Stop Shop.

Has this message been sent in error?

If you believe this happened in error or you believe your business may be eligible for exemption from DE VAT registration, please contact us here:

https://sellercentral-europe.amazon.com/help/hub/support

We’re here to help.

If you have questions about this policy or the information requested above, please reference the relevant German Tax Authority. Additionally, you can also contact a tax advisor

to help you with your VAT registration and filing requirements.

You can view your account performance at https://sellercentral-europe.amazon.com/performance/notifications

or select Account Health on the home screen of the Amazon Seller app

on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

For missing or invalid VAT number, we leveraged a combination of automated means to identify the issue and to make the enforcement decision. For mismatching VAT number, we also leveraged expert human review.

Sincerely,

Amazon Services Europe S.a.r.l."

Los Casos son muy antiguos, viene de lejos y últimamente ya ni abro nuevos, ya que lo daba por perdido, pero tras leer los foros y verte a ti cómo te implicas y te molestas en buscar soluciones, de ahí que me he dirigido a ti.

Te indico el primer número de caso que es del año 2022: ID 8135055602, ya meses antes empezaron nuestros problemas con Alemania.

Tengo buena relación con la gente de Ventorati (uso su software para el control de costes, márgenes y para ayudarme a realizar las declaraciones fiscales trimestrales), he hablado directamente con Horacio (en su día mi gestor en Avask) sobre este caso y me comenta que seguro que se debe a que el sistema interpreta por un error que he de tener subido el número de IVA Alemán, que os pida que sea un informático quien manualmente lo resuelva, que de no ser así estará repitiendo indefinidamente.

Bueno @Ka_Amazoncualquier consulta no dudes en aplicar, incluso puedes llamarme por teléfono si lo ves más cómodo y más proactivo.

Gracias. Un saludo.