Account verification with greek Tax-Id - document
My account has been deactivated, because the document I uploaded to verify my Tax-Id is in greek language (but it is an official document issued from the government).
How can I get through this? If I let it be officially translated, will it go through?
thank you
0 replies
Seller_rI7BZIczK8iAC
You have to go to an official Translation office and ask a NOTARIZED translation. they know how to do it. Then you send the original and the translation scanned in ONE pdf.
(Couldn't you please choose a normal forum name, parakalo?)
Make sure that you name is translated everywhere in the same way. On your driver's licence, in your bank account, in your account settings "Legal Entity" and "Official Registered Address", on your debit card, EVERYWHERE.
Steve_Amazon
Hi @Seller_M2RJLhRdOYMbb,
Steve from Amazon here, thank you so much for reaching out in the Forums. I am confirming that the information @Seller_rI7BZIczK8iAC has provided is accurate, in this situation you will need to provide notarized translation of the document for review. Please see below for additional requirements this document must meet.
- It must contain the following information: your name and address, the service provider's name and additional information such as date of issue and due date, service provider's address, service provider's logo, and usage details if applicable.
- Your name and address must be visible and match the name and address that you entered in Seller Central.
- It must have been issued in the last 90 days.
- It must be a full page and unobstructed including corners.
- It must have a high definition and be clear and readable. The required information must be visible and in focus.
- It must be authentic and unaltered.
- It must not be protected with a password. You can re-upload the same document without the password protection or upload a photo of the document. For security reasons, do not reply to this email with the password.
- It must not be a screenshot.
- It must be in one of the supported languages. Supported languages include Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If the documents are not in one of the supported languages, you must submit a notarized translation into one of the supported languages along with the original document.
- It must be a PDF, JPG, PNG, or GIF file.
Thanks @Seller_rI7BZIczK8iAC for the help here!
Steve
