Seller_aWCjD2JwqpMsG
Customer asked to change his payment method for refund
Hi,
The customer had to cancel his credit card due to theft, is it possible for him to change his payment method to receive his refund?
Tags:Cancelled order
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Seller_aWCjD2JwqpMsG
Customer asked to change his payment method for refund
Hi,
The customer had to cancel his credit card due to theft, is it possible for him to change his payment method to receive his refund?
0 replies
Seller_y7W9ccUlauftE
Amazon's policy is to refund back to the original payment method(s). The Seller has no say in this.
The customer will need to talk to his bank to see how they handle refunds made to a cancelled card. Or the customer can talk to amazon buyer support to see what can be arranged.
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