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Seller_xwCD6e0eZLW41

FBA shipment stuck in "checked in" status

Hi,

My shipment to Amazon using FBA fulfillment has been stuck in "check in" status since April 25th:

Created: Apr 21, 2024

Created using: Send to Amazon

ID:FBA17YK9N5D1

Created using: Send to Amazon

Amazon reference ID:2NPBHQHA

The current status is:

Checked in

ONT8, 24300 Nandina Ave, Moreno Valley, CA, 92551-9534, US

Can anyone help check why it's not being received?

Thank you!

56 views
6 replies
Fulfil Orders
Tags:FBA, Lost shipment
20
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user profile
Seller_xwCD6e0eZLW41

FBA shipment stuck in "checked in" status

Hi,

My shipment to Amazon using FBA fulfillment has been stuck in "check in" status since April 25th:

Created: Apr 21, 2024

Created using: Send to Amazon

ID:FBA17YK9N5D1

Created using: Send to Amazon

Amazon reference ID:2NPBHQHA

The current status is:

Checked in

ONT8, 24300 Nandina Ave, Moreno Valley, CA, 92551-9534, US

Can anyone help check why it's not being received?

Thank you!

Fulfil Orders
Tags:FBA, Lost shipment
20
56 views
6 replies
Reply
0 replies
user profile
Seller_xgxJCc80rqY6y
In reply to: Seller_xwCD6e0eZLW41’s post

We have a similar problem at ONT8, with our shipment ID FBA17WKPC76G checked in almost 2 weeks ago and still not receiving.

Not only that, but we have 3 other large shipments that can't even get an appointment with an FBA center to be signed in - they just keep getting delayed week after week. We have cut our PPC down to about 20% of our usual $4000 daily spend and we will need to turn it off altogether if nothing is received in the next 24 to 48 hours.

We have sold on Amazon for over 10 years and we have never encountered receiving delays like this. We don't know what's going on.

Good luck to you. Hopefully things start speeding up soon!

00
user profile
Jameson_Amazon
In reply to: Seller_xwCD6e0eZLW41’s post

Hi @Seller_xwCD6e0eZLW41,

Thank you for reaching out on the Seller Forums!

I know it's not ideal to hear, but sometimes the shipment process does take a bit of time to complete due to a variety of reasons, including high volume.

Now, have you received a reconciliation date for this shipment yet? Once that date arrives, you will then be able to request an investigation. You can find more information on this process in this help page. I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

Please continue to keep me updated on this shipment in this thread! If you have any additional questions or need further assistance once it is time to request an investigation, please let me know.

All the best,

Jameson

00
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user profile
Seller_xwCD6e0eZLW41

FBA shipment stuck in "checked in" status

Hi,

My shipment to Amazon using FBA fulfillment has been stuck in "check in" status since April 25th:

Created: Apr 21, 2024

Created using: Send to Amazon

ID:FBA17YK9N5D1

Created using: Send to Amazon

Amazon reference ID:2NPBHQHA

The current status is:

Checked in

ONT8, 24300 Nandina Ave, Moreno Valley, CA, 92551-9534, US

Can anyone help check why it's not being received?

Thank you!

56 views
6 replies
Fulfil Orders
Tags:FBA, Lost shipment
20
Reply
user profile
Seller_xwCD6e0eZLW41

FBA shipment stuck in "checked in" status

Hi,

My shipment to Amazon using FBA fulfillment has been stuck in "check in" status since April 25th:

Created: Apr 21, 2024

Created using: Send to Amazon

ID:FBA17YK9N5D1

Created using: Send to Amazon

Amazon reference ID:2NPBHQHA

The current status is:

Checked in

ONT8, 24300 Nandina Ave, Moreno Valley, CA, 92551-9534, US

Can anyone help check why it's not being received?

Thank you!

Fulfil Orders
Tags:FBA, Lost shipment
20
56 views
6 replies
Reply
user profile

FBA shipment stuck in "checked in" status

by Seller_xwCD6e0eZLW41

Hi,

My shipment to Amazon using FBA fulfillment has been stuck in "check in" status since April 25th:

Created: Apr 21, 2024

Created using: Send to Amazon

ID:FBA17YK9N5D1

Created using: Send to Amazon

Amazon reference ID:2NPBHQHA

The current status is:

Checked in

ONT8, 24300 Nandina Ave, Moreno Valley, CA, 92551-9534, US

Can anyone help check why it's not being received?

Thank you!

Fulfil Orders
Tags:FBA, Lost shipment
20
56 views
6 replies
Reply
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Seller_xgxJCc80rqY6y
In reply to: Seller_xwCD6e0eZLW41’s post

We have a similar problem at ONT8, with our shipment ID FBA17WKPC76G checked in almost 2 weeks ago and still not receiving.

Not only that, but we have 3 other large shipments that can't even get an appointment with an FBA center to be signed in - they just keep getting delayed week after week. We have cut our PPC down to about 20% of our usual $4000 daily spend and we will need to turn it off altogether if nothing is received in the next 24 to 48 hours.

We have sold on Amazon for over 10 years and we have never encountered receiving delays like this. We don't know what's going on.

Good luck to you. Hopefully things start speeding up soon!

00
user profile
Jameson_Amazon
In reply to: Seller_xwCD6e0eZLW41’s post

Hi @Seller_xwCD6e0eZLW41,

Thank you for reaching out on the Seller Forums!

I know it's not ideal to hear, but sometimes the shipment process does take a bit of time to complete due to a variety of reasons, including high volume.

Now, have you received a reconciliation date for this shipment yet? Once that date arrives, you will then be able to request an investigation. You can find more information on this process in this help page. I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

Please continue to keep me updated on this shipment in this thread! If you have any additional questions or need further assistance once it is time to request an investigation, please let me know.

All the best,

Jameson

00
Follow this discussion to be notified of new activity
user profile
Seller_xgxJCc80rqY6y
In reply to: Seller_xwCD6e0eZLW41’s post

We have a similar problem at ONT8, with our shipment ID FBA17WKPC76G checked in almost 2 weeks ago and still not receiving.

Not only that, but we have 3 other large shipments that can't even get an appointment with an FBA center to be signed in - they just keep getting delayed week after week. We have cut our PPC down to about 20% of our usual $4000 daily spend and we will need to turn it off altogether if nothing is received in the next 24 to 48 hours.

We have sold on Amazon for over 10 years and we have never encountered receiving delays like this. We don't know what's going on.

Good luck to you. Hopefully things start speeding up soon!

00
user profile
Seller_xgxJCc80rqY6y
In reply to: Seller_xwCD6e0eZLW41’s post

We have a similar problem at ONT8, with our shipment ID FBA17WKPC76G checked in almost 2 weeks ago and still not receiving.

Not only that, but we have 3 other large shipments that can't even get an appointment with an FBA center to be signed in - they just keep getting delayed week after week. We have cut our PPC down to about 20% of our usual $4000 daily spend and we will need to turn it off altogether if nothing is received in the next 24 to 48 hours.

We have sold on Amazon for over 10 years and we have never encountered receiving delays like this. We don't know what's going on.

Good luck to you. Hopefully things start speeding up soon!

00
Reply
user profile
Jameson_Amazon
In reply to: Seller_xwCD6e0eZLW41’s post

Hi @Seller_xwCD6e0eZLW41,

Thank you for reaching out on the Seller Forums!

I know it's not ideal to hear, but sometimes the shipment process does take a bit of time to complete due to a variety of reasons, including high volume.

Now, have you received a reconciliation date for this shipment yet? Once that date arrives, you will then be able to request an investigation. You can find more information on this process in this help page. I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

Please continue to keep me updated on this shipment in this thread! If you have any additional questions or need further assistance once it is time to request an investigation, please let me know.

All the best,

Jameson

00
user profile
Jameson_Amazon
In reply to: Seller_xwCD6e0eZLW41’s post

Hi @Seller_xwCD6e0eZLW41,

Thank you for reaching out on the Seller Forums!

I know it's not ideal to hear, but sometimes the shipment process does take a bit of time to complete due to a variety of reasons, including high volume.

Now, have you received a reconciliation date for this shipment yet? Once that date arrives, you will then be able to request an investigation. You can find more information on this process in this help page. I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

Please continue to keep me updated on this shipment in this thread! If you have any additional questions or need further assistance once it is time to request an investigation, please let me know.

All the best,

Jameson

00
Reply
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