Shipping address undeliverable, MissFulfillment promise but seller is responsbile

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_BDSNcHlXhPizP

Shipping address undeliverable, MissFulfillment promise but seller is responsbile

Hi everyone and Seller support,

I need assistance in this matter because I got more than 60 % to 70 % refunds due to the Shipping address being undeliverable and Miss Fulfillment promise.

The shocking thing about the Shipping address being undeliverable is that the buyers are repeated buyer when i asked one of the buyers you have ordered many times with us but this time your address is undeliverable what is the reason.

He told me that the order gets canceled automatically there is no such issue of address he is living at the same address where the previous order delivered before.

Due to amazon representative mistake i am getting loss and i am paying for the refunds.

I just want to know how can i get this fixed or get refund of fba fees because just last month i got almost 50 returns.

131 views
2 replies
Tags:Chargebacks, FBA, Fulfilment, Shipping, UPS
00
Reply
2 replies
user profile
Seller_BDSNcHlXhPizP

Looking forward A REPLY FROM SELLER SUPPORT

00
Follow this discussion to be notified of new activity