Account health insurance and account heath rating gone - Back to previous design- I am waiting for help from the Amazon admis
Account health insurance and account heath rating gone - Back to previous design- I am waiting for help from the Amazon admis
0 replies
Nikki_Amazon
Greetings @Seller_SbAmdAKFsBbte,
Thank you for utilizing Seller Forums to obtain help with AHR score not showing on your account health page.
I need help, I have no account health score that should be between almost 650-700.
If you are currently enrolled in Remote Fulfillment and a large portion of your offers have been auto-listed or updated through Build International Listings into Canada, Mexico or Brazil, you will not see your Account Health Rating as we have paused calculation of your rating to allow you time to address any potential violations that your listings may have for the new destination store. Policy violations will keep appearing on the Account Health Dashboard of each store, and you should still address them to avoid listings getting deactivated. If you have no policy violations listed, you should continue monitoring the dashboard, but no other action is required.
The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki