Live chat/ Phone options only way to reopen support cases.
This is an incredibly frustrating option for any seller that juggles multiple support cases (and who doesn't) email may no be the fastest way to get a resolution on a single case but it is far more efficient (and the support agents via the live chat seem even less competent than those via email). Let us reopen our cases using our preferred means of communication!
Live chat/ Phone options only way to reopen support cases.
This is an incredibly frustrating option for any seller that juggles multiple support cases (and who doesn't) email may no be the fastest way to get a resolution on a single case but it is far more efficient (and the support agents via the live chat seem even less competent than those via email). Let us reopen our cases using our preferred means of communication!
0 replies
Seller_w6WoXNn5KvQcc
Ever figure out another way? My newest case is the same way, can't reply, have to phone or chat and it's taking absolutely forever.
Connor_Amazon
Hi @Seller_TL4uJY9Ug11J2
Connor from Amazon here, are there any cases that you want me to take a look at? I am happy to help.
Seller_34pLrJwaC5ebw
with all the money Amazon makes they should improve their phone system!!! Their support is pretty much useless. They dance around most issues just to make you feel like you are getting support and that is only when the calls actually don’t drop! Shame on them!!!
