Issues with SAFE-T Claims Rejections
As a seller on Amazon, I’m extremely frustrated with how my SAFE-T claims have been handled. Every time I file a claim for a false damage issue, it is automatically rejected, regardless of the evidence I provide. This seems to happen without any real review or proper investigation into the details of my case.It feels like these claims are just being dismissed as a routine, with no genuine effort to assess the situation fairly. Despite following all Amazon’s guidelines and shipping products in perfect condition, I am constantly left to deal with claims that don’t reflect the actual circumstances.I’m sharing this because it’s becoming increasingly difficult to rely on the SAFE-T claims process for protection. As sellers, we need a more transparent and thorough review of our claims, especially when we have provided clear evidence. The lack of support and consistency is affecting our businesses. Has anyone else experienced similar issues with SAFE-T claims? If so, what steps have you taken to address this? I hope Amazon will reconsider how these claims are processed and provide a better experience for sellers moving forward.
Issues with SAFE-T Claims Rejections
As a seller on Amazon, I’m extremely frustrated with how my SAFE-T claims have been handled. Every time I file a claim for a false damage issue, it is automatically rejected, regardless of the evidence I provide. This seems to happen without any real review or proper investigation into the details of my case.It feels like these claims are just being dismissed as a routine, with no genuine effort to assess the situation fairly. Despite following all Amazon’s guidelines and shipping products in perfect condition, I am constantly left to deal with claims that don’t reflect the actual circumstances.I’m sharing this because it’s becoming increasingly difficult to rely on the SAFE-T claims process for protection. As sellers, we need a more transparent and thorough review of our claims, especially when we have provided clear evidence. The lack of support and consistency is affecting our businesses. Has anyone else experienced similar issues with SAFE-T claims? If so, what steps have you taken to address this? I hope Amazon will reconsider how these claims are processed and provide a better experience for sellers moving forward.
0 replies
Seller_yFQmE7Zx8PsZG
In full agreement. I have submitted complete documents and descriptions for many orders, explaining why I want to file a SAFE-T Claims. However, they always refuse and their responses seem to be automated by the system. I even doubt if they have carefully examined the evidence I submitted.
