What's the deal with these replacement orders?
Another customer scam. Why should we send a replacement before we receive back their return? If the first one "didn't work", why would the second one be any better? Most of the time in my humble opinion it is another customer scam.
What's the deal with these replacement orders?
Another customer scam. Why should we send a replacement before we receive back their return? If the first one "didn't work", why would the second one be any better? Most of the time in my humble opinion it is another customer scam.
0 replies
Seller_LImVvUWeyiCfQ
That's how replacements work now. If the buyer doesn't return the original order within 30 days, Amazon is supposed to reimburse you.
This Seller Help page describes how it works:
SEAmod
Hi @Seller_W1tFzATWCqDHQ
Thanks for your question and concern. I am adding to the information Vernon linked for you. To learn more, go to the Reimbursement policy for prepaid return labels in the seller-fulfilled network.
Also, if the buyer fails to return the original item within 30 days of the replacement order being shipped, you may be eligible for an automatic reimbursement.
