Hello everyone,

I would appreciate any insight or help from Amazon staff or experienced sellers.

My Amazon seller account was suspended on February 7, 2025, due to an alleged Intellectual Property violation related to ASIN B0C73CVNSK. The reason stated was unauthorized reference to “Princess Peach,” assumed to be a trademark infringement connected to Nintendo.

However, this is a misunderstanding:

The product was a generic birthday party supply set (plates, napkins, etc.), not branded or affiliated with Nintendo in any way.

The phrase “Princess Peach” was only mentioned once in the product description, not in the title or images.

There were no sales, orders, or customer interactions involving the listing.

The ASIN was automatically imported by a third-party tool and removed immediately once I noticed the issue.

I do not hold stock due to using a dropshipping model and therefore cannot provide invoices for this ASIN.

I submitted a comprehensive appeal with evidence (screenshots showing deletion, policy compliance, invoices for unrelated products), but Amazon rejected it again without clarification.

Strangely, I noticed the same product is currently being sold by another seller in Canada, under the same ASIN, without any suspension.

I am not trying to excuse the issue—I'm fully responsible—but I truly believe this was a minor keyword error, not IP infringement. I also contacted Nintendo but have not received any response.

What should I do next?

Should I reword my appeal to emphasize the lack of actual IP use or branding?

Is there a direct Amazon team I can escalate to?

Has anyone dealt with a similar situation?

Thanks in advance for your time and any advice.

Best regards,