Grocery & Gourmet Application Denied Multiple Times
I keep getting the same rejection message for my Grocery & Gourmet application "We have reviewed the documentation you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information you provided, but it did not pass our review."
I have submitted the invoice from my supplier(PDF), provided actual pictures of the product and my account is healthy. I have responded to the messages asking for feedback on what the issue is or what is missing but that question is never answered. Can someone from Amazon please help me?
Case ID 14904501761
Grocery & Gourmet Application Denied Multiple Times
I keep getting the same rejection message for my Grocery & Gourmet application "We have reviewed the documentation you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information you provided, but it did not pass our review."
I have submitted the invoice from my supplier(PDF), provided actual pictures of the product and my account is healthy. I have responded to the messages asking for feedback on what the issue is or what is missing but that question is never answered. Can someone from Amazon please help me?
Case ID 14904501761
0 replies
Cooper_Amazon
Good Evening @Seller_103CBNrAS39AX,
I have reviewed your case against the products that require approval help page and wanted to shares some context regarding your selling application status:
I was already selling this product, but now I can’t. Why?
As our catalog grows, we continuously make new determinations for which products should be restricted based on a number of factors. Even if you were selling your product before, you may be subject to new restrictions for the following reasons:
- We have placed new restrictions on existing products that either require you to apply for approval. In some instances, we may not accept applications for review.
- You have received a performance notification related to your product and are required to provide additional information before you can sell it again. You can view these notifications through your Performance Notifications or your Account health page.
The ASIN mentioned on CASE ID 14904501761 has been identified as a Dietary supplement product per your restricted products notifications on your Account Health Dashboard. Since the product's detail page is removed, this issue should be resolved first before applying to sell in any category.
Please review the product against the dietary supplement guidelines closely and you will notice why the team has made their decision. I do acknowledge the outcome of this investigation is not the answer you were hoping for but please let me know if you have any additional questions about the case.
Sincerely, Cooper_Amazon
