Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_c2ZefYbEM0W0L

The worst support team

Got a violation, not much a big deal, yet I just wanna know how the violation occurs cuz after checking the official guide, no clue.

I tried to reach the support team for a couple of times and they always get back with the EXACT same letter(we are unable to reactivate blah blah blah) regardless of my actual need was to figure out how it happened and to prevent next violation.

It's unbearable to see them perfunctory like that. WORST team support i've ever met. I wish there are more windows for sellers to get help and feedback.

img
41 views
3 replies
Tags:Compliance, Product feedback, Product removal, Restricted Products
11
Reply
user profile
Seller_c2ZefYbEM0W0L

The worst support team

Got a violation, not much a big deal, yet I just wanna know how the violation occurs cuz after checking the official guide, no clue.

I tried to reach the support team for a couple of times and they always get back with the EXACT same letter(we are unable to reactivate blah blah blah) regardless of my actual need was to figure out how it happened and to prevent next violation.

It's unbearable to see them perfunctory like that. WORST team support i've ever met. I wish there are more windows for sellers to get help and feedback.

img
Tags:Compliance, Product feedback, Product removal, Restricted Products
11
41 views
3 replies
Reply
0 replies
user profile
Glenn_Amazon

Hi there @Seller_c2ZefYbEM0W0L,

I'm sorry you are having difficulties with one of your cases. In some instances there is standard language approved by internal teams and personalized language is not possible, however if you provide your most recent Case ID on this issue I can review and see what options I can offer. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity
user profile
Seller_c2ZefYbEM0W0L

The worst support team

Got a violation, not much a big deal, yet I just wanna know how the violation occurs cuz after checking the official guide, no clue.

I tried to reach the support team for a couple of times and they always get back with the EXACT same letter(we are unable to reactivate blah blah blah) regardless of my actual need was to figure out how it happened and to prevent next violation.

It's unbearable to see them perfunctory like that. WORST team support i've ever met. I wish there are more windows for sellers to get help and feedback.

img
41 views
3 replies
Tags:Compliance, Product feedback, Product removal, Restricted Products
11
Reply
user profile
Seller_c2ZefYbEM0W0L

The worst support team

Got a violation, not much a big deal, yet I just wanna know how the violation occurs cuz after checking the official guide, no clue.

I tried to reach the support team for a couple of times and they always get back with the EXACT same letter(we are unable to reactivate blah blah blah) regardless of my actual need was to figure out how it happened and to prevent next violation.

It's unbearable to see them perfunctory like that. WORST team support i've ever met. I wish there are more windows for sellers to get help and feedback.

img
Tags:Compliance, Product feedback, Product removal, Restricted Products
11
41 views
3 replies
Reply
user profile

The worst support team

by Seller_c2ZefYbEM0W0L

Got a violation, not much a big deal, yet I just wanna know how the violation occurs cuz after checking the official guide, no clue.

I tried to reach the support team for a couple of times and they always get back with the EXACT same letter(we are unable to reactivate blah blah blah) regardless of my actual need was to figure out how it happened and to prevent next violation.

It's unbearable to see them perfunctory like that. WORST team support i've ever met. I wish there are more windows for sellers to get help and feedback.

img
Tags:Compliance, Product feedback, Product removal, Restricted Products
11
41 views
3 replies
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Glenn_Amazon

Hi there @Seller_c2ZefYbEM0W0L,

I'm sorry you are having difficulties with one of your cases. In some instances there is standard language approved by internal teams and personalized language is not possible, however if you provide your most recent Case ID on this issue I can review and see what options I can offer. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity
user profile
Glenn_Amazon

Hi there @Seller_c2ZefYbEM0W0L,

I'm sorry you are having difficulties with one of your cases. In some instances there is standard language approved by internal teams and personalized language is not possible, however if you provide your most recent Case ID on this issue I can review and see what options I can offer. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_c2ZefYbEM0W0L,

I'm sorry you are having difficulties with one of your cases. In some instances there is standard language approved by internal teams and personalized language is not possible, however if you provide your most recent Case ID on this issue I can review and see what options I can offer. Thank you for your understanding.

-Glenn

00
Reply
Follow this discussion to be notified of new activity