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Seller_5BXvYIXfR2Ob1

How to ask FBA remeasure product correctly?

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

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Seller_5BXvYIXfR2Ob1

How to ask FBA remeasure product correctly?

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

00
170 views
23 replies
Reply
0 replies
user profile
Winston_Amazon

Hey @Slick_Linc,

Any updates on this? Have FBA remeasured it in the end?

00
user profile
Seller_5BXvYIXfR2Ob1

The issue is finally sorted, thanks for all your supports.

00
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user profile
Seller_5BXvYIXfR2Ob1

How to ask FBA remeasure product correctly?

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

170 views
23 replies
00
Reply
user profile
Seller_5BXvYIXfR2Ob1

How to ask FBA remeasure product correctly?

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

00
170 views
23 replies
Reply
user profile

How to ask FBA remeasure product correctly?

by Seller_5BXvYIXfR2Ob1

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

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Winston_Amazon

Hey @Slick_Linc,

Any updates on this? Have FBA remeasured it in the end?

00
user profile
Seller_5BXvYIXfR2Ob1

The issue is finally sorted, thanks for all your supports.

00
Follow this discussion to be notified of new activity
user profile
Winston_Amazon

Hey @Slick_Linc,

Any updates on this? Have FBA remeasured it in the end?

00
user profile
Winston_Amazon

Hey @Slick_Linc,

Any updates on this? Have FBA remeasured it in the end?

00
Reply
user profile
Seller_5BXvYIXfR2Ob1

The issue is finally sorted, thanks for all your supports.

00
user profile
Seller_5BXvYIXfR2Ob1

The issue is finally sorted, thanks for all your supports.

00
Reply
Follow this discussion to be notified of new activity