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Seller_H2QIXBsYTxGBm

Competitor gave negative feedback

We had a competitor purchase an item and make false claims stating that the item was expired and that we are selling counterfeit items. We have filed a claim for this and amazon has done nothing! This is a clear violation of amazons TOS, how can we get this taken care of?

@Nano_Amazon

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Manage Buyer Experience
Tags:Negative reviews
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Seller_H2QIXBsYTxGBm

Competitor gave negative feedback

We had a competitor purchase an item and make false claims stating that the item was expired and that we are selling counterfeit items. We have filed a claim for this and amazon has done nothing! This is a clear violation of amazons TOS, how can we get this taken care of?

@Nano_Amazon

Manage Buyer Experience
Tags:Negative reviews
10
31 views
9 replies
Reply
0 replies
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Thank you for utilizing the forums!

If you wish, please share the Order ID and Case ID associated with this issues. I will take a look and determine how I can best assist you with this situation.

Thanks,

Joey

10
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Since the root cause of the problem revolves around potential buyer/competitor abuse. Your are going to need to report this via the Report Abuse tool.

If you don not find success after submitting the report abuse, let me know here on this post.

Thanks,

Joey

10
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Seller_H2QIXBsYTxGBm

Competitor gave negative feedback

We had a competitor purchase an item and make false claims stating that the item was expired and that we are selling counterfeit items. We have filed a claim for this and amazon has done nothing! This is a clear violation of amazons TOS, how can we get this taken care of?

@Nano_Amazon

31 views
9 replies
Manage Buyer Experience
Tags:Negative reviews
10
Reply
user profile
Seller_H2QIXBsYTxGBm

Competitor gave negative feedback

We had a competitor purchase an item and make false claims stating that the item was expired and that we are selling counterfeit items. We have filed a claim for this and amazon has done nothing! This is a clear violation of amazons TOS, how can we get this taken care of?

@Nano_Amazon

Manage Buyer Experience
Tags:Negative reviews
10
31 views
9 replies
Reply
user profile

Competitor gave negative feedback

by Seller_H2QIXBsYTxGBm

We had a competitor purchase an item and make false claims stating that the item was expired and that we are selling counterfeit items. We have filed a claim for this and amazon has done nothing! This is a clear violation of amazons TOS, how can we get this taken care of?

@Nano_Amazon

Manage Buyer Experience
Tags:Negative reviews
10
31 views
9 replies
Reply
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Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Thank you for utilizing the forums!

If you wish, please share the Order ID and Case ID associated with this issues. I will take a look and determine how I can best assist you with this situation.

Thanks,

Joey

10
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Since the root cause of the problem revolves around potential buyer/competitor abuse. Your are going to need to report this via the Report Abuse tool.

If you don not find success after submitting the report abuse, let me know here on this post.

Thanks,

Joey

10
Follow this discussion to be notified of new activity
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Thank you for utilizing the forums!

If you wish, please share the Order ID and Case ID associated with this issues. I will take a look and determine how I can best assist you with this situation.

Thanks,

Joey

10
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Thank you for utilizing the forums!

If you wish, please share the Order ID and Case ID associated with this issues. I will take a look and determine how I can best assist you with this situation.

Thanks,

Joey

10
Reply
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Since the root cause of the problem revolves around potential buyer/competitor abuse. Your are going to need to report this via the Report Abuse tool.

If you don not find success after submitting the report abuse, let me know here on this post.

Thanks,

Joey

10
user profile
Joey_Amazon
In reply to: Seller_H2QIXBsYTxGBm’s post

Hello @Seller_H2QIXBsYTxGBm,

Since the root cause of the problem revolves around potential buyer/competitor abuse. Your are going to need to report this via the Report Abuse tool.

If you don not find success after submitting the report abuse, let me know here on this post.

Thanks,

Joey

10
Reply
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