Lost goods in Amazon FBA center
Good morning,
The shipment was Checked In at the Fulfilment Center over 90 days ago across various locations (DSA6, EMA2, MME2, LBA4, MAN3, EMA4, BHX4).
Lost Shipment ID: FBA15JJ6ZM0M
Total Units Shipped: 495
Units Lost: 495
Despite having submitted multiple cases to Amazon Support, complete with the necessary packing slips and proof of delivery, the responses I've received have been generic copy-pastes with no concrete action taken.
I have already opened another case regarding the missing goods: (CASE ID 10870040182), no one from Amazon support has responded.
This incident has left me deeply distressed and feeling helpless.
Any help would be greatly appreciated.
Best regards
@Roberto_Amazon@Spencer_Amazon@Sarah_Amzn
Lost goods in Amazon FBA center
Good morning,
The shipment was Checked In at the Fulfilment Center over 90 days ago across various locations (DSA6, EMA2, MME2, LBA4, MAN3, EMA4, BHX4).
Lost Shipment ID: FBA15JJ6ZM0M
Total Units Shipped: 495
Units Lost: 495
Despite having submitted multiple cases to Amazon Support, complete with the necessary packing slips and proof of delivery, the responses I've received have been generic copy-pastes with no concrete action taken.
I have already opened another case regarding the missing goods: (CASE ID 10870040182), no one from Amazon support has responded.
This incident has left me deeply distressed and feeling helpless.
Any help would be greatly appreciated.
Best regards
@Roberto_Amazon@Spencer_Amazon@Sarah_Amzn
0 replies
Julia_Amzn
Hello @Seller_gQuqUsf1C3rcL, thank you for reaching out. Could you reopen the case ending with number 1312? Please keep me updated on the progress.
Kind regards, Julia.
