Urgent Assistance Needed: Issue with Incorrectly Initiated Legal Entity Change Process
Dear Amazon Seller Community,
I am seeking urgent assistance regarding an issue with my Amazon Seller Central account. Due to an unintentional action, the "Next" button in the "Selling on Amazon Transfer Agreement" section was clicked, which incorrectly initiated the legal entity change process. This was not my intention, and I did not plan to change any legal entity details.
Issue Description:
The interface provided no clear warnings about the critical consequences of clicking the "Next" button, which led to the accidental initiation of this process.
Since the process began, my account access has been severely restricted. I can only access two sections:
"Invalid Charge Method"
"Selling on Amazon Transfer Agreement"
I am unable to access essential sections of my account, such as updating bank details, viewing account health, or submitting support cases. This situation has severely impacted my ability to manage my business.
Actions Already Taken:
I have sent emails to the following Amazon support addresses, but I have not received any resolution yet:
escalation@amazon.co.uk
seller-performance@amazon.co.uk
seller-verification-enquiry@amazon.co.uk
selling-partner-action-review@amazon.co.uk
merch.service05@amazon.co.uk
Request for Assistance:
I kindly seek the community's and Amazon representatives' guidance on the following:
How can I cancel the incorrectly initiated legal entity change process?
How can I restore full access to my account sections, such as "Account Health" and "Deposit Methods," to manage my business effectively?
Is there an appropriate contact email or department where I can address this issue directly to expedite the resolution?
This situation has significantly impacted my ability to operate my business, and I hope to receive any advice or recommendations on how to proceed.
Thank you for your attention and support!
Urgent Assistance Needed: Issue with Incorrectly Initiated Legal Entity Change Process
Dear Amazon Seller Community,
I am seeking urgent assistance regarding an issue with my Amazon Seller Central account. Due to an unintentional action, the "Next" button in the "Selling on Amazon Transfer Agreement" section was clicked, which incorrectly initiated the legal entity change process. This was not my intention, and I did not plan to change any legal entity details.
Issue Description:
The interface provided no clear warnings about the critical consequences of clicking the "Next" button, which led to the accidental initiation of this process.
Since the process began, my account access has been severely restricted. I can only access two sections:
"Invalid Charge Method"
"Selling on Amazon Transfer Agreement"
I am unable to access essential sections of my account, such as updating bank details, viewing account health, or submitting support cases. This situation has severely impacted my ability to manage my business.
Actions Already Taken:
I have sent emails to the following Amazon support addresses, but I have not received any resolution yet:
escalation@amazon.co.uk
seller-performance@amazon.co.uk
seller-verification-enquiry@amazon.co.uk
selling-partner-action-review@amazon.co.uk
merch.service05@amazon.co.uk
Request for Assistance:
I kindly seek the community's and Amazon representatives' guidance on the following:
How can I cancel the incorrectly initiated legal entity change process?
How can I restore full access to my account sections, such as "Account Health" and "Deposit Methods," to manage my business effectively?
Is there an appropriate contact email or department where I can address this issue directly to expedite the resolution?
This situation has significantly impacted my ability to operate my business, and I hope to receive any advice or recommendations on how to proceed.
Thank you for your attention and support!
0 replies
Seller_NUCgiKTdQli9H
I am in exactly the same position, I have been messaging https://sellercentral.amazon.co.uk/cu/help/contact-us all weekend trying to resolve this with little luck so far.
I also only have access to the invalid charge method and the transfer agreement page after clicking on the change legal entity page.
Any help resolving this would be appreciated
Seller_jS4qgoT4PMM3T
Hi @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Ash_AMZ @Sakura_Amazon_ @Spencer_Amazon @Winston_Amazon , I am reaching out to kindly request your assistance regarding an urgent issue with my account. I accidentally initiated the "Selling on Amazon Transfer Agreement" process, and now my account is partially inaccessible. This situation is critically affecting my ability to manage my business.
Could you please review my case and provide guidance on how I can resolve this issue? Your help would be greatly appreciated.
Thank you for your attention to this matter!
Seller_jS4qgoT4PMM3T
Hi@Julia_Amazon @Julia_Amzn @Sarah_Amzn @Ash_AMZ @Sakura_Amazon_ @Spencer_Amazon @Winston_Amazon, I am reaching out to kindly request your assistance regarding an urgent issue with my account. I accidentally initiated the "Selling on Amazon Transfer Agreement" process, and now my account is partially inaccessible. This situation is critically affecting my ability to manage my business.
Could you please review my case and provide guidance on how I can resolve this issue? Your help would be greatly appreciated. Thank you for your attention to this matter!
Seller_jS4qgoT4PMM3T
I kindly ask for assistance from moderators or Amazon staff here on the forum to escalate this matter and help resolve the issue.
@Julia_Amazon @Julia_Amzn @Sarah_Amzn @Ash_AMZ @Sakura_Amazon_ @Spencer_Amazon @Winston_Amazon
Seller_jS4qgoT4PMM3T
Hi @Ezra_Amazon @Julia_Amzn @Sarah_Amzn @Roberto_Amazon @Seller_yk3kzHpjMMa4B @Maya_Amazon @Ash_AMZ @Abella_AMZ @Ange_Amazon @JiAlex_Amazon from @Seller_jS4qgoT4PMM3T, I am reaching out to kindly request your assistance regarding an urgent issue with my account. I clicked on Transfer Legal Entity and it came up with an agreement page, but I have not click agree as I do not want to do this. Since the process began, my account access has been severely restricted. I can only access two sections:
"Invalid Charge Method"
"Selling on Amazon Transfer Agreement"
Could you please review my case and provide guidance on how I can resolve this issue? Your help would be greatly appreciated. Thank you for your attention to this matter!


Seller_8BX1Dj9oMTyG8
You can add your current legal entity details again so your account will be active in 2-3 hours.