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Seller_drAZu4Z6kMch2

100 units arrived at FC, but listing is showing inactive, 0 inventory, and no reservation.

Hello

I have 156 units (3 different SKUs) were received at FC on 6 July 2024, of which 100 units are the same ASIN but is showing ZERO inventory on my inventory page, when clicking Zero, it does not show any reservation etc details. Listing is inactive. All other 2 ASINS are ok. The status of shipment is closed. It is not showing FC transfer.

But from shipment details, the units have arrived altogether. After rounds of cases with seller support I am really getting no where to get an understanding of what is going on.

Can anyone please shed some light, or if Amazon colleagues can kindly help? @Simon_Amazon

Thanks....

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4 replies
Tags:Inventory, Missing
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Seller_drAZu4Z6kMch2

100 units arrived at FC, but listing is showing inactive, 0 inventory, and no reservation.

Hello

I have 156 units (3 different SKUs) were received at FC on 6 July 2024, of which 100 units are the same ASIN but is showing ZERO inventory on my inventory page, when clicking Zero, it does not show any reservation etc details. Listing is inactive. All other 2 ASINS are ok. The status of shipment is closed. It is not showing FC transfer.

But from shipment details, the units have arrived altogether. After rounds of cases with seller support I am really getting no where to get an understanding of what is going on.

Can anyone please shed some light, or if Amazon colleagues can kindly help? @Simon_Amazon

Thanks....

Tags:Inventory, Missing
00
35 views
4 replies
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Simon_Amazon

Hello @Seller_drAZu4Z6kMch2,

Here Simon from Amazon.

Would you mind sharing the Shipment ID?

Best,

Simon

00
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Seller_drAZu4Z6kMch2

100 units arrived at FC, but listing is showing inactive, 0 inventory, and no reservation.

Hello

I have 156 units (3 different SKUs) were received at FC on 6 July 2024, of which 100 units are the same ASIN but is showing ZERO inventory on my inventory page, when clicking Zero, it does not show any reservation etc details. Listing is inactive. All other 2 ASINS are ok. The status of shipment is closed. It is not showing FC transfer.

But from shipment details, the units have arrived altogether. After rounds of cases with seller support I am really getting no where to get an understanding of what is going on.

Can anyone please shed some light, or if Amazon colleagues can kindly help? @Simon_Amazon

Thanks....

35 views
4 replies
Tags:Inventory, Missing
00
Reply
user profile
Seller_drAZu4Z6kMch2

100 units arrived at FC, but listing is showing inactive, 0 inventory, and no reservation.

Hello

I have 156 units (3 different SKUs) were received at FC on 6 July 2024, of which 100 units are the same ASIN but is showing ZERO inventory on my inventory page, when clicking Zero, it does not show any reservation etc details. Listing is inactive. All other 2 ASINS are ok. The status of shipment is closed. It is not showing FC transfer.

But from shipment details, the units have arrived altogether. After rounds of cases with seller support I am really getting no where to get an understanding of what is going on.

Can anyone please shed some light, or if Amazon colleagues can kindly help? @Simon_Amazon

Thanks....

Tags:Inventory, Missing
00
35 views
4 replies
Reply
user profile

100 units arrived at FC, but listing is showing inactive, 0 inventory, and no reservation.

by Seller_drAZu4Z6kMch2

Hello

I have 156 units (3 different SKUs) were received at FC on 6 July 2024, of which 100 units are the same ASIN but is showing ZERO inventory on my inventory page, when clicking Zero, it does not show any reservation etc details. Listing is inactive. All other 2 ASINS are ok. The status of shipment is closed. It is not showing FC transfer.

But from shipment details, the units have arrived altogether. After rounds of cases with seller support I am really getting no where to get an understanding of what is going on.

Can anyone please shed some light, or if Amazon colleagues can kindly help? @Simon_Amazon

Thanks....

Tags:Inventory, Missing
00
35 views
4 replies
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Simon_Amazon

Hello @Seller_drAZu4Z6kMch2,

Here Simon from Amazon.

Would you mind sharing the Shipment ID?

Best,

Simon

00
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user profile
Simon_Amazon

Hello @Seller_drAZu4Z6kMch2,

Here Simon from Amazon.

Would you mind sharing the Shipment ID?

Best,

Simon

00
user profile
Simon_Amazon

Hello @Seller_drAZu4Z6kMch2,

Here Simon from Amazon.

Would you mind sharing the Shipment ID?

Best,

Simon

00
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