Amazon UK - Unable to change my address.
This is not a duplicated discussion of Glitch in the video verification system | 4 weeks without update, it's a different topic about address change in Amazon UK, please do not delete claiming it's a duplicate topic, thanks.
I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.
All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.
P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.
Amazon UK - Unable to change my address.
This is not a duplicated discussion of Glitch in the video verification system | 4 weeks without update, it's a different topic about address change in Amazon UK, please do not delete claiming it's a duplicate topic, thanks.
I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.
All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.
P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.
0 replies
Seller_rI7BZIczK8iAC
Why don't you post this in the UK forum, since it's a UK issue? Rules are not exactly the same on each Amazon marketplace.
Danny_Amazon
Thank you for the post @Seller_QLQ1UT6FoPIgY- and @Seller_rI7BZIczK8iACis correct in her guidance here that processes will change from region to region.
If support is still needed with this address change, please do connect with the UK seller support team, or else create a new thread in the UK side of the seller forums. You can do so by clicking on the flag dropdown in the top-right of your forums view, and selecting the UK flag.
I appreciate your understanding.
Best,
Danny
Danny_Amazon
Hi again @Seller_QLQ1UT6FoPIgY- you can refer to guidance in the US help pages for updating an address here.
