Hi @AUZ77_LTD,

This is Pia from Amazon to help you with your concerns.

Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.

It looks like you have verification issues on your selling account. Kindly note the documents requested by the performance team are in compliance with the requirements mentioned below:

1. Please confirm you have a valid credit card.
2. Please provide the following documents:
   • A bill that is dated within the last 90 days for piped or natural gas, electricity, piped water, or internet service with name and address clearly visible.
3. Make sure the above files are in .pdf, .png, or .gif format.
   If any of the bills are available in your family member’s name, kindly provide a relationship proof like a govt. issued ID with address.
   These documents must be authentic and unaltered, and the name and address on the document must match the name and address you provided during registration.
   There must be some information that was missing or not similar to seller central details or the document was not valid. When a bill is rejected it cannot be resubmitted, because it has already been rejected previously. In these cases, there are different bills that you can submit, such as:
   Piped gas
   Natural gas
   Electricity
   Mobile phone
   Fixed-line phone
   Internet service
   You can also raise a case by clicking here.

Please let us know if you have any additional concerns.

Regards

Pia