Product review was left as a seller rating
Hey Admins, could someone please help me out
Case ID: 11363144502
Customer left a complaint about a product as a seller rating. (Doesn't relate to our service, delivery etc)
I've escalated it with the usual seller "support" team and got the level of assistance I've come to expect in the form of automated replies etc. I have now exhausted this process and hope that an admin could please assist.
@Sarah_Amzn @Ezra_Amazon @Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_Amazon @Simon_Amazon @Julia_Amzn @Sakura_Amazon_
Any help appreciated, thanks
Product review was left as a seller rating
Hey Admins, could someone please help me out
Case ID: 11363144502
Customer left a complaint about a product as a seller rating. (Doesn't relate to our service, delivery etc)
I've escalated it with the usual seller "support" team and got the level of assistance I've come to expect in the form of automated replies etc. I have now exhausted this process and hope that an admin could please assist.
@Sarah_Amzn @Ezra_Amazon @Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_Amazon @Simon_Amazon @Julia_Amzn @Sakura_Amazon_
Any help appreciated, thanks
0 replies
Xander_Amazon
If you see a review that does violate our Community Guidelines, you should report it.
Here’s how:
From the product detail page, find the review in question.
Click the “Report abuse” link and follow the steps to report the review.
You can also email community-help@amazon.com and report the review there (but know you’re not likely to get a reply from this alias, even if they take action).
