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Susan_Moderator

Search Issue Alert

We are aware some customers are having issues with search results, and we are working to resolve this as quickly as possible.

1.1K views
85 replies
130
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user profile
Susan_Moderator

Search Issue Alert

We are aware some customers are having issues with search results, and we are working to resolve this as quickly as possible.

130
1.1K views
85 replies
Reply
0 replies
user profile
Seller_SAfahC6tAnmzf

Thanks for this. We were confused as to why some of our products aren’t showing up in search, even when searching the ASIN. Glad it has been acknowledged.

10
user profile
Seller_Or6BJBRNojYTB

Many thanks.

Just as a little feedback: If Amazon could always be a bit more transparent like this when there is a global issue.

It would save a lot of stress and calls / messages to seller support.

130
user profile
Seller_xUKHc5xSYJmI4

Hi Susan

This issue with the search results has been ongoing for a few months now. We have raised several cases this matter is outstanding despite the cases being closed without a resolution.

40
user profile
Seller_MKi6wqe68YZuu

Customers have been having issues for years when searching for books.

30
user profile
Seller_sFEUMUfeW5484

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

pinned globally 15 hours ago

unpinned 15 hours ago

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

…and you shake it all about.

100
user profile
Seller_LKjg1QRrO36Yq

It’s good to know Amazon respond quickly to problems raised on the forum… :neutral_face:

40
user profile
Seller_pOkoYvFAQMUpm

It seems impossible to get amazon to do anything.Some months ago amazon suggested I changed to a business account.I did this but it appears I put my classification down as a sole trader…(which I am) .
but AMAZON somehow got the idea I was a “charity” organisation and I don’t sell for a profit!!!??

they suddenly suspended my seller account without notice. .Despite numerous wasted emails and texts…I cannot get them to sort it out… needless to say…they managed to get their monthly payment
out of my bank.

Anyone else had similar experiences or can assist me.

Bill Saint.*

00
user profile
Seller_m9cozrMuSqF6W

Thank you for this. I was wondering what is happening to my listing. Just hope it is not too difficult to solve the problem.

00
user profile
Seller_Y3eUkCQ6REW9O

A mí me han desaparecido de la búsqueda algunos productos. En el listin pone que están activos pero cuando los busco por la palabra clave que estaban posicionados no aparecen.
He escrito y me responden con que al parecer es un problema que le sucede a muchos vendedores. Fin de la cita. Sin ninguna solución. Solo que es común.

00
user profile
Susan_Moderator

Search Issue Alert

We are aware some customers are having issues with search results, and we are working to resolve this as quickly as possible.

1.1K views
85 replies
130
Reply
user profile
Susan_Moderator

Search Issue Alert

We are aware some customers are having issues with search results, and we are working to resolve this as quickly as possible.

130
1.1K views
85 replies
Reply
user profile

Search Issue Alert

by Susan_Moderator

We are aware some customers are having issues with search results, and we are working to resolve this as quickly as possible.

Tags:Search
130
1.1K views
85 replies
Reply
0 replies
0 replies
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user profile
Seller_SAfahC6tAnmzf

Thanks for this. We were confused as to why some of our products aren’t showing up in search, even when searching the ASIN. Glad it has been acknowledged.

10
user profile
Seller_Or6BJBRNojYTB

Many thanks.

Just as a little feedback: If Amazon could always be a bit more transparent like this when there is a global issue.

It would save a lot of stress and calls / messages to seller support.

130
user profile
Seller_xUKHc5xSYJmI4

Hi Susan

This issue with the search results has been ongoing for a few months now. We have raised several cases this matter is outstanding despite the cases being closed without a resolution.

40
user profile
Seller_MKi6wqe68YZuu

Customers have been having issues for years when searching for books.

30
user profile
Seller_sFEUMUfeW5484

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

pinned globally 15 hours ago

unpinned 15 hours ago

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

…and you shake it all about.

100
user profile
Seller_LKjg1QRrO36Yq

It’s good to know Amazon respond quickly to problems raised on the forum… :neutral_face:

40
user profile
Seller_pOkoYvFAQMUpm

It seems impossible to get amazon to do anything.Some months ago amazon suggested I changed to a business account.I did this but it appears I put my classification down as a sole trader…(which I am) .
but AMAZON somehow got the idea I was a “charity” organisation and I don’t sell for a profit!!!??

they suddenly suspended my seller account without notice. .Despite numerous wasted emails and texts…I cannot get them to sort it out… needless to say…they managed to get their monthly payment
out of my bank.

Anyone else had similar experiences or can assist me.

Bill Saint.*

00
user profile
Seller_m9cozrMuSqF6W

Thank you for this. I was wondering what is happening to my listing. Just hope it is not too difficult to solve the problem.

00
user profile
Seller_Y3eUkCQ6REW9O

A mí me han desaparecido de la búsqueda algunos productos. En el listin pone que están activos pero cuando los busco por la palabra clave que estaban posicionados no aparecen.
He escrito y me responden con que al parecer es un problema que le sucede a muchos vendedores. Fin de la cita. Sin ninguna solución. Solo que es común.

00
user profile
Seller_SAfahC6tAnmzf

Thanks for this. We were confused as to why some of our products aren’t showing up in search, even when searching the ASIN. Glad it has been acknowledged.

10
user profile
Seller_SAfahC6tAnmzf

Thanks for this. We were confused as to why some of our products aren’t showing up in search, even when searching the ASIN. Glad it has been acknowledged.

10
Reply
user profile
Seller_Or6BJBRNojYTB

Many thanks.

Just as a little feedback: If Amazon could always be a bit more transparent like this when there is a global issue.

It would save a lot of stress and calls / messages to seller support.

130
user profile
Seller_Or6BJBRNojYTB

Many thanks.

Just as a little feedback: If Amazon could always be a bit more transparent like this when there is a global issue.

It would save a lot of stress and calls / messages to seller support.

130
Reply
user profile
Seller_xUKHc5xSYJmI4

Hi Susan

This issue with the search results has been ongoing for a few months now. We have raised several cases this matter is outstanding despite the cases being closed without a resolution.

40
user profile
Seller_xUKHc5xSYJmI4

Hi Susan

This issue with the search results has been ongoing for a few months now. We have raised several cases this matter is outstanding despite the cases being closed without a resolution.

40
Reply
user profile
Seller_MKi6wqe68YZuu

Customers have been having issues for years when searching for books.

30
user profile
Seller_MKi6wqe68YZuu

Customers have been having issues for years when searching for books.

30
Reply
user profile
Seller_sFEUMUfeW5484

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

pinned globally 15 hours ago

unpinned 15 hours ago

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

…and you shake it all about.

100
user profile
Seller_sFEUMUfeW5484

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

removed this banner 15 hours ago. It will no longer appear at the top of every page.

pinned globally 15 hours ago

unpinned 15 hours ago

made this a banner 15 hours ago. It will appear at the top of every page until it is dismissed by the user.

…and you shake it all about.

100
Reply
user profile
Seller_LKjg1QRrO36Yq

It’s good to know Amazon respond quickly to problems raised on the forum… :neutral_face:

40
user profile
Seller_LKjg1QRrO36Yq

It’s good to know Amazon respond quickly to problems raised on the forum… :neutral_face:

40
Reply
user profile
Seller_pOkoYvFAQMUpm

It seems impossible to get amazon to do anything.Some months ago amazon suggested I changed to a business account.I did this but it appears I put my classification down as a sole trader…(which I am) .
but AMAZON somehow got the idea I was a “charity” organisation and I don’t sell for a profit!!!??

they suddenly suspended my seller account without notice. .Despite numerous wasted emails and texts…I cannot get them to sort it out… needless to say…they managed to get their monthly payment
out of my bank.

Anyone else had similar experiences or can assist me.

Bill Saint.*

00
user profile
Seller_pOkoYvFAQMUpm

It seems impossible to get amazon to do anything.Some months ago amazon suggested I changed to a business account.I did this but it appears I put my classification down as a sole trader…(which I am) .
but AMAZON somehow got the idea I was a “charity” organisation and I don’t sell for a profit!!!??

they suddenly suspended my seller account without notice. .Despite numerous wasted emails and texts…I cannot get them to sort it out… needless to say…they managed to get their monthly payment
out of my bank.

Anyone else had similar experiences or can assist me.

Bill Saint.*

00
Reply
user profile
Seller_m9cozrMuSqF6W

Thank you for this. I was wondering what is happening to my listing. Just hope it is not too difficult to solve the problem.

00
user profile
Seller_m9cozrMuSqF6W

Thank you for this. I was wondering what is happening to my listing. Just hope it is not too difficult to solve the problem.

00
Reply
user profile
Seller_Y3eUkCQ6REW9O

A mí me han desaparecido de la búsqueda algunos productos. En el listin pone que están activos pero cuando los busco por la palabra clave que estaban posicionados no aparecen.
He escrito y me responden con que al parecer es un problema que le sucede a muchos vendedores. Fin de la cita. Sin ninguna solución. Solo que es común.

00
user profile
Seller_Y3eUkCQ6REW9O

A mí me han desaparecido de la búsqueda algunos productos. En el listin pone que están activos pero cuando los busco por la palabra clave que estaban posicionados no aparecen.
He escrito y me responden con que al parecer es un problema que le sucede a muchos vendedores. Fin de la cita. Sin ninguna solución. Solo que es común.

00
Reply