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HELP! ACCOUNT HAS BEEN DEACTIVATED, AND CANNOT BE REACTIVATED!!
Hello everyone,
Has anyone encountered a situation where a European store requests document submission shortly after opening, and even after submitting the documents, they claim verification is not possible and reject the application? Currently, the customer's phone is also unreachable, and it's really perplexing. Does anyone have any experiences or advice to share?
2 replies
Seller_ngBNR1oaQIhlr
Opening up multiple threads will not get you a better answer.
Ash_AMZ
Hello @Mark_,
Ash here to assist. It has been understood that you need help on the account reactivation.
Did you complete the identity verification? The verification of your identity is required by law for the use of a payment account.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
Please click here to learn more on the KYC verifications.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
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