Dedicated account rep
We want to cancel our monthly fee for the dedicated account rep we have and no longer use a dedicated account rep. Does anyone know how to do that?
Dedicated account rep
We want to cancel our monthly fee for the dedicated account rep we have and no longer use a dedicated account rep. Does anyone know how to do that?
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_1u2lVxsOCQbiW,
According to the help page Strategic Account Services Account Management Program Terms, you can cancel anytime by visiting Seller Central Premium Services.
Just keep in mind that when you cancel:
- You'll continue receiving services through the end of this month
- If you're still within your first 3 months (the minimum term), you'll need to pay for the full 3-month period
- Previous monthly fees aren't refundable
You can find all these details in the "Program fees" section of the help page I linked above.
Hope this helps!