Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
Amazon no longer removing product reviews from seller feedback?
We received a product review as seller feedback which Amazon won't remove: "Item is not aluminium, it is plastic."
The case ID is 10769164742.
It used to be easy to get this kind of feedback removed. Did the policy change? @Julia_Amzn
0 replies
Seller_Fg2fqaWOnEtha
They removed one for me two days ago. Customer didn't like the product's scent, and left it as a seller feedback. But the system has never been very consistent.
JiAlex_Amazon
Hello @Seller_pQjpAIQDHNQOR
Thank you for your post. I checked in with the team in charge of review feedback. I got response, after second review from them, the feedback has been suppressed :)
Any assistance, don’t hesitate to reach out to our support channel.
Enjoy your weekend!
Regards,
JiAlex
Seller_FR0RYjm1PpXls
Please look at the 1 star here:
It literally swears with the S word
By Isabella on 10 January 2025.
https://www.amazon.co.uk/sp?ie=UTF8&seller=A2FZS1QSFZ3ACH&isAmazonFulfilled=0&asin=B00J2R4QRK&ref_=olp_merch_name_5
