Unfair AtoZ claim for DELIVERED item
Please tell me how a tracked Royal Mail item 206-3057459-2293100 can then allow the customer to claim back and win using the AtoZ system.... My appeal was also denied due to insufficient evidence... I sent the tracking number and screenshot along with a link to the Royal Mail website, what more do you want?!!
It isn't the money it is the principal. The item is marked as delivered and that should be it from an AtoZ stand point.
Let's see if anyone from Amazon gives a parc but when the appeal to the appeal is not allowed and there is literally no way to contact anyone what other choice do we have with this one way system Amazon like to run.
Terrible customer service and when I deliver products I want protection for this sort of thing.
Unfair AtoZ claim for DELIVERED item
Please tell me how a tracked Royal Mail item 206-3057459-2293100 can then allow the customer to claim back and win using the AtoZ system.... My appeal was also denied due to insufficient evidence... I sent the tracking number and screenshot along with a link to the Royal Mail website, what more do you want?!!
It isn't the money it is the principal. The item is marked as delivered and that should be it from an AtoZ stand point.
Let's see if anyone from Amazon gives a parc but when the appeal to the appeal is not allowed and there is literally no way to contact anyone what other choice do we have with this one way system Amazon like to run.
Terrible customer service and when I deliver products I want protection for this sort of thing.
0 replies
Seller_ZVAz3d5lZuGid
Sadly, all a customer needs to do to get a refund is to say item not received, and Amazon will refund, UNLESS you actually have a signature as proof - simple tracking is never enough for Amazon, which is SO,SO wrong.
