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Seller_4qtMftdv2eQEV

No help from the account varification team

Hello

Amazon has blocked our UK and Germany accounts and we are being asked for our verification documents again.

They are not accepting our documents and saying that something is missing in them - they are wrong, or at the least, we would like a specific explanation why it is not good, all the information is in it.

I am trying desperately to talk to the department or to anyone who can help solve this issue but not getting anywhere.

Does anyone have a telephone or email that could answer and assist?

Thanks

21 views
2 replies
Tags:Registration, Verification
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user profile
Seller_4qtMftdv2eQEV

No help from the account varification team

Hello

Amazon has blocked our UK and Germany accounts and we are being asked for our verification documents again.

They are not accepting our documents and saying that something is missing in them - they are wrong, or at the least, we would like a specific explanation why it is not good, all the information is in it.

I am trying desperately to talk to the department or to anyone who can help solve this issue but not getting anywhere.

Does anyone have a telephone or email that could answer and assist?

Thanks

Tags:Registration, Verification
00
21 views
2 replies
Reply
0 replies
user profile
Sarah_Amzn

Hello @Seller_4qtMftdv2eQEV,

Welcome to the Forums.

This is Sarah with Amazon.

I have confirmed with the partner team that they sent you a notification yesterday outlining the required documents needed to activate your account.

Please review the steps provided in that communication and submit the requested documents accordingly.

Kind regards,

Sarah.

00
user profile
Seller_Zf0saA65HUFuf

I can help if you want to contact me directly.

00
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user profile
Seller_4qtMftdv2eQEV

No help from the account varification team

Hello

Amazon has blocked our UK and Germany accounts and we are being asked for our verification documents again.

They are not accepting our documents and saying that something is missing in them - they are wrong, or at the least, we would like a specific explanation why it is not good, all the information is in it.

I am trying desperately to talk to the department or to anyone who can help solve this issue but not getting anywhere.

Does anyone have a telephone or email that could answer and assist?

Thanks

21 views
2 replies
Tags:Registration, Verification
00
Reply
user profile
Seller_4qtMftdv2eQEV

No help from the account varification team

Hello

Amazon has blocked our UK and Germany accounts and we are being asked for our verification documents again.

They are not accepting our documents and saying that something is missing in them - they are wrong, or at the least, we would like a specific explanation why it is not good, all the information is in it.

I am trying desperately to talk to the department or to anyone who can help solve this issue but not getting anywhere.

Does anyone have a telephone or email that could answer and assist?

Thanks

Tags:Registration, Verification
00
21 views
2 replies
Reply
user profile

No help from the account varification team

by Seller_4qtMftdv2eQEV

Hello

Amazon has blocked our UK and Germany accounts and we are being asked for our verification documents again.

They are not accepting our documents and saying that something is missing in them - they are wrong, or at the least, we would like a specific explanation why it is not good, all the information is in it.

I am trying desperately to talk to the department or to anyone who can help solve this issue but not getting anywhere.

Does anyone have a telephone or email that could answer and assist?

Thanks

Tags:Registration, Verification
00
21 views
2 replies
Reply
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Sarah_Amzn

Hello @Seller_4qtMftdv2eQEV,

Welcome to the Forums.

This is Sarah with Amazon.

I have confirmed with the partner team that they sent you a notification yesterday outlining the required documents needed to activate your account.

Please review the steps provided in that communication and submit the requested documents accordingly.

Kind regards,

Sarah.

00
user profile
Seller_Zf0saA65HUFuf

I can help if you want to contact me directly.

00
Follow this discussion to be notified of new activity
user profile
Sarah_Amzn

Hello @Seller_4qtMftdv2eQEV,

Welcome to the Forums.

This is Sarah with Amazon.

I have confirmed with the partner team that they sent you a notification yesterday outlining the required documents needed to activate your account.

Please review the steps provided in that communication and submit the requested documents accordingly.

Kind regards,

Sarah.

00
user profile
Sarah_Amzn

Hello @Seller_4qtMftdv2eQEV,

Welcome to the Forums.

This is Sarah with Amazon.

I have confirmed with the partner team that they sent you a notification yesterday outlining the required documents needed to activate your account.

Please review the steps provided in that communication and submit the requested documents accordingly.

Kind regards,

Sarah.

00
Reply
user profile
Seller_Zf0saA65HUFuf

I can help if you want to contact me directly.

00
user profile
Seller_Zf0saA65HUFuf

I can help if you want to contact me directly.

00
Reply
Follow this discussion to be notified of new activity

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