Can't Find Amazon Ads Total For This Billing Cycle ? Page Change?
Hi,
I can't find how much in ads i've spent so far for this month, obviously when you hit £500 amazon auto take this out with the VAT added etc
To find out how much i'd spent so far i'd usually go to
Payments Dashboard > Advertising Invoice History
and it would show up on there but this page has changed now, it looks like this below... Anyone know how to find how much ive spent so far in ads for this billing cycle im struggling to find it?
Can't Find Amazon Ads Total For This Billing Cycle ? Page Change?
Hi,
I can't find how much in ads i've spent so far for this month, obviously when you hit £500 amazon auto take this out with the VAT added etc
To find out how much i'd spent so far i'd usually go to
Payments Dashboard > Advertising Invoice History
and it would show up on there but this page has changed now, it looks like this below... Anyone know how to find how much ive spent so far in ads for this billing cycle im struggling to find it?
0 replies
Seller_cGfQptA18BDYk
This has disappeared for me also, resulting in a complete lack of transparency on the current billing cycle.
Seller_W8guTCQUgxw85
Same. Will Amazon please fix this as a priority? The current total accumulated charges is missing from the dashboard!!
Seller_k3oWYDCksyCAO
same by me.
Can't find the unbilled amount.
Important to know where I am standing.
Any advice?
Seller_TufyJDtetbrlU
So now my page is showing this? What on earths going on now. Hopefully fixing it and reverting back to show us how much we've spent in this billing cycle. Anyone else's page look like this?
Seller_TufyJDtetbrlU
I've been on to Advertising Team to see if the page had moved and they told me that it's no longer available and we can't check our total accumilated charges, the only way to do it is to use the date range reports. This is absolutely ridiculous and needs reverting back asap! I'm pretty sure there would be a law on this.
@Sakura_Amazon_ @Maya_Amazon @Winston_Amazon
Seller_6QMhRBWzj5Jrw
This is my page, everything is fine, why is the page different?
Seller_k3oWYDCksyCAO
this is the latest reply from amazon:
Hello from Amazon Advertiser Support,
I understand your concern is regarding accumulating charges.
As per the new update in UI of billing section accumulating charges for current billing period section has been removed.
You can only see the charges once the system issued the advertising invoices.
I will share the feedback with the concern team.
Thank you for contacting Amazon Advertiser Support.
@Sarah_Amzn @Julia_Amazon @Winston_Amazon @Spencer_Amazon @Sakura_Amazon_ @Simon_Amazon @Ezra_Amazon @Ash_AMZ Could you please contact the relevant team and get this back? It is very important for us sellers to know were things are and not wake up one morning with some big unexpected charge? thanks
Seller_TufyJDtetbrlU
Yes we are back! :) happy days
''In reference to this we have contacted our internal team and received an update saying that we did not include Accumulating charges in new update but due to customer requests we would be enabling this feature again by 15/11.''
It says the 15th but mine is now showing so i assume everyone else's will be!
