ASIN isn't restricted --- but stranded inventory reason says 'restricted asin' -- please help
A week ago I had an asin/listing get removed for customers receiving the wrong product. That problem was cleared & the restricted products team said we were ok to continue selling the product.
The listing never became active. Stranded inventory still says 'restricted asin'
I have now received 3 emails from the restricted products team stating that the asin doesn't have any restrictions.
I deleted the listing, waited 24 hours, then re-added the product, but still no luck
ASIN is NOT restricted, but stranded inventory says 'restricted asin'
also, detail page is removed.
Is there someone at amazon that can help?
case - 15309233891
ASIN isn't restricted --- but stranded inventory reason says 'restricted asin' -- please help
A week ago I had an asin/listing get removed for customers receiving the wrong product. That problem was cleared & the restricted products team said we were ok to continue selling the product.
The listing never became active. Stranded inventory still says 'restricted asin'
I have now received 3 emails from the restricted products team stating that the asin doesn't have any restrictions.
I deleted the listing, waited 24 hours, then re-added the product, but still no luck
ASIN is NOT restricted, but stranded inventory says 'restricted asin'
also, detail page is removed.
Is there someone at amazon that can help?
case - 15309233891
0 replies
Michelle_Amazon
Hello @Seller_rUlF4gAYi1j42,
Michelle at Amazon here! I have reviewed your case and your listing and have verified that your ASIN is live on the site and there are no issues with your listing. If your inventory that is still stranded, please create a case with the FBA team through Seller Support so they can assist you.
Wishing you the best!
Michelle
